Operations Coordinator
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Job Description
Operations Coordinator keeping a UK company’s workflows, projects, data, and processes on track. Managing SOPs, reporting, scheduling, and cross-department follow-through remotely from South Africa.
Responsibilities:
- Coordinate day-to-day operational workflows, keeping tasks, owners and deadlines visible and on track
- Maintain and improve SOPs so processes survive busy weeks and new team members
- Track projects across departments, chasing actions and flagging risks early
- Manage operational data and reporting, keeping systems accurate and up to date
- Support scheduling, supplier coordination and internal communications
- Identify recurring bottlenecks and propose practical fixes
- Update trackers, chase outstanding actions, prepare status summaries for leadership, and maintain shared systems
- Triage unexpected issues by identifying stakeholders, required actions, and priorities
- Identify patterns behind recurring problems and build processes to prevent them
Requirements:
- 3+ years' experience in operations, project coordination or a similar process-driven role
- Excellent written and spoken English
- Clear, professional communication across all levels
- Confidence using task trackers, spreadsheets, shared drives and communication platforms
- Stable fibre internet
- Backup power for load shedding
- Dedicated home office
- Exceptional organisation, prioritisation and follow-through under pressure
- Proactive, solutions-first mindset
- Genuine attention to detail
Benefits:
- Full-time remote position working for a UK-based employer
- Competitive salary paid in ZAR
- Long-term stable role
- Supportive team environment
- Direct access to founder-led business
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