Operations Manager
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Job Description
Operations Manager optimizing processes, costs, metrics, and payment operations for an international iGaming company. Owning cross-functional projects with measurable business impact.
Responsibilities:
- Manage and improve day-to-day operational processes
- Monitor key metrics, identify bottlenecks, and drive improvements
- Analyze operational costs and identify optimization opportunities
- Support payment operations, including PSPs, payment methods, approval rates, settlements, and costs
- Work with cross-functional teams on operational and business initiatives
- Own projects end-to-end, from identifying a problem to implementing a solution
- Build and improve internal processes, workflows, and documentation
- Gain broad exposure to different areas of the business and take ownership of projects with measurable impact
Requirements:
- 2+ years of experience in Operations, Business Operations, Project Management, or a similar role
- Strong Excel / Google Sheets skills, including advanced formulas and working with complex datasets
- Strong analytical skills and confidence working with data and costs
- Basic understanding of P&L and business efficiency
- Strong ownership, problem-solving, and organizational skills
- Ability to work independently and collaborate across multiple teams
- Proactive mindset and ability to adapt to changing priorities
- Experience in payments, FinTech, iGaming, or transactional businesses is a plus
- Knowledge of PSPs and payment operations is a plus
- Experience with international markets and analytics/reporting tools is a plus
Benefits:
- Children Allowance
- Mental Health Support
- Sport Activities
- Language Courses
- Automotive Services
- Veterinary Services
- Home Office Setup Assistance
- Dental Services
- Books and Stationery
- Training Compensation
- Massage
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