Partner Enablement Manager
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Job Description
Partner Enablement Manager managing relationships with partners across multiple product lines at Foundant. Focused on enabling partners to effectively serve clients in grants management and philanthropy.
Responsibilities:
- Own the relationships with all active and prospective partners across GivingData, CommunitySuite, GLM, and SLM
- Serve as the primary point of contact for all active partners
- Conduct discovery conversations with potential partners to understand their expertise, client base, and strategic goals
- Track and report on partner-sourced pipeline and closed deals
- Design customized training plans for each partner based on their focus area and product line
- Identify, vet, and onboard individual contractors with implementation expertise across GivingData, CommunitySuite, GLM, and SLM
- Collect client satisfaction feedback and case studies from completed partner-led engagements
- Maintain a documented partner registry with partner profiles, focus areas, and engagement history
Requirements:
- 3–5 years of experience in partner management, channel partnerships, client success, or relationship management roles
- Familiarity with the nonprofit, philanthropy, community foundation, or grants management sector
- Demonstrated ability to build trusted, long-term relationships with external partners and internal stakeholders
- Customer-first mindset — you make decisions based on what is best for the client and partner, not just internal convenience
- Comfort operating with ambiguity and building processes where none previously existed
- Strong project coordination skills with the ability to manage multiple partner relationships and active engagements simultaneously
- Excellent communication and facilitation skills across different audiences — from individual contractors to executive stakeholders
- Analytical mindset with experience tracking and reporting on KPIs
Benefits:
- Competitive salary and benefits
- Tuition and lifestyle reimbursements
- Bespoke mindfulness and fitness initiatives
- Flexible PTO policy
- Professional and personal development opportunities
- Employee recognition culture
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