Partnership Operations Analyst
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Job Description
Partnership Operations Analyst at Workstreet managing sales operations in a remote work setting. Collaborating with sales teams and overseeing contract management and data integrity.
Responsibilities:
- Direct partner contract creation and management, using approved templates and commercial pricing guidelines to compile 20–30 highly accurate customer agreements daily.
- Own the post-execution contract lifecycle, systematically downloading, organizing, and archiving signed legal agreements within secure Google Drive repositories.
- Execute high-velocity deal closure workflows within HubSpot and Airtable, ensuring all required operational fields are populated and validated.
- Maintain complete system data integrity across integrated platforms, including HubSpot, StreetSmart, Airtable, and active partner networks.
- Drive strict processing turnaround SLAs, managing 10–15 new deals daily, processing standard contract requests within 2 business hours, and routing sprint deals end-to-end within 15 minutes.
- Deliver targeted technical platform support, guiding customer administrators through platform onboarding, framework selections, and company size configurations.
- Administer tenant user access permissions, managing administrative configurations and initiating user invitations inside Vanta platform instances.
- Perform systematic database audits and data hygiene checks, conducting weekly reviews to prevent duplicate records and isolate unassociated company contacts.
Requirements:
- Proven customer operations coordinator – Bring 2+ years of dedicated experience in customer operations, deal desk administration, or a technical support environment.
- Proficient HubSpot CRM operator – Highly comfortable navigating pipeline architectures, updating custom deal properties, and maintaining clean CRM records.
- Hands-on Vanta platform specialist – Direct, practical experience managing configurations, tenant onboarding, framework mapping, and user permissions within the Vanta ecosystem (required).
- Advanced data and asset manager – Exceptionally skilled in leveraging Google Workspace tools (Docs, Sheets, Drive) to structure, audit, and secure critical business documentation.
- Uncompromising quality guardian – Exceptional attention to detail with an unyielding commitment to maintaining a 98%+ data accuracy rate across multiple disparate platforms.
- Commercial contract navigator – Fluent in GTM terminology, SaaS business models, subscription lifecycles, and standard sales contract structures.
- Autonomous remote performer – Highly disciplined, self-directed professional who thrives with minimal oversight, managing competing priorities in a fast-paced startup environment.
- Elite collaborative communicator – Confident written and verbal English communication skills, with a proven ability to translate operational processes into clear updates for sales teams and customers.
Benefits:
- Career Development: Clear path with mentorship and training opportunities.
- Role-Related Training: Reimbursement for the successful completion of approved training and certification courses relevant to your current role.
- Competitive Compensation: A competitive base salary with regular performance reviews linked to merit-based appraisals and bonus opportunities.
- Growth Opportunity: Early-stage company with significant room for career advancement.
- Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team.
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