Patient Financial Services Representative – Ambulatory Billing and Claims
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Job Description
Patient Financial Services Representative managing billing and claims in healthcare. Processing payments and claims with a focus on customer service and accuracy.
Responsibilities:
- Processing payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans
- Research payments, denials and/or accounts to determine short/over payments, contract discrepancies
- Makes appeals and corrections as necessary
- Works as a member of the patient financial services team to achieve goals in days and dollars of outstanding accounts
- Correcting incorrect registration and updating application and billing out the claim
- Responds to incoming calls and makes outbound calls as required
Requirements:
- High school diploma/GED or equivalent working knowledge
- Knowledge of patient financial services, financial, collecting services or insurance industry processes
- Ability to manage multiple tasks simultaneously with minimal supervision and to work independently
- Strong interpersonal, oral, and written communication skills
- Strong knowledge in the use of common office software, word processing, spreadsheet, and database software
Benefits:
- Remote work options
- Comprehensive benefit package for all benefit-eligible positions
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