Payment Operations Specialist, CMT Payouts
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Job Description
Payment Operations Specialist processing domestic and international payments for Flywire, a global payments enablement and software company. Managing cash balances, FX transactions, controls, reconciliations, and payment-related enquiries.
Responsibilities:
- Process daily payment and foreign exchange transactions timely and accurately
- Deliver exceptional service to all payers and beneficiaries
- Resolve payment-related enquiries promptly and independently
- Follow strong financial controls and comply with regulatory and safeguarding policies
- Maintain global cash balances to ensure liquidity for all deliverables
- Identify processing inefficiencies and collaborate with internal and external stakeholders to resolve them
- Understand cash management and FX trading impacts on reconciliation and accounting processes
- Train and mentor new team members
- Help maintain training documentation
Requirements:
- Undergraduate degree
- 3+ years of experience in payments, finance, or banking operations
- Exceptional attention to detail, sense of urgency, deadline management, and organizational skills
- Strong communication and collaboration skills
- Positive, can-do attitude and motivation to drive continuous improvement
- Fluent English, written and spoken
- Ability to work with minimum supervision and drive projects to completion in a fast-paced environment
- Willingness and eagerness to learn, with a passion for problem solving and helping customers
- Excellent analytical and computer skills
- Proficiency in Excel and other online tools, including Google Apps
- Previous team lead or mentoring experience is an advantage
Benefits:
- Competitive compensation
- Employee Stock Purchase Plan (ESPP)
- Competitive time off, including Digital Disconnect
- FlyBetter Days to volunteer in a cause you believe in
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Work with brilliant people globally
- Great Talent & Development Programs, including Managers Taking Flight and OneFlywire Career Mobility
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