People Operations Manager
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Job Description
People Operations Manager running payroll, benefits, leave, and employee relations for Grüns, a convenient nutrition gummy company. Supporting managers and a major HR systems transition.
Responsibilities:
- Serve as the first point of contact for managers and employees on policy, performance, corrective feedback, and growth
- Coach managers on feedback, documentation, follow-ups, performance, and termination situations
- Run People Team 1:1s and exit interviews for Levels 1 and 2
- Surface culture themes, flight risks, and training gaps for the quarterly People Pulse report
- Administer FMLA, ADA, state, STD, and parental leaves and accommodation requests
- Oversee workers’ compensation claims
- Own payroll accuracy across HQ, field, and international teams
- Administer benefits, including enrollments, qualifying life events, COBRA, carrier coordination, renewals, and employee communications
- Own onboarding and offboarding, including paperwork, pay, final pay, benefits notices, and access
- Maintain accurate employee data on levels, titles, departments, managers, and compensation
- Support Q1 2027 payroll, benefits, and retirement platform changes
- Convert repeat work into AI-supported workflows while assessing appropriate AI use
Requirements:
- 5+ years scaling HR support, ideally on a coordinator to HRBP to HR Generalist track in a fast-growing consumer or DTC company
- Hands-on payroll administration experience
- Experience running FMLA, ADA, state leaves, STD, parental leaves, and workers' compensation end to end
- Benefits administration experience, including enrollments, qualifying life events, COBRA, and open enrollment
- Employee relations and manager coaching experience, including performance documentation and terminations
- Experience handling sensitive employee situations and exits with discretion and good judgment
- Working knowledge of FMLA, ADA, COBRA, E-Verify, and multi-state leave and final pay laws
- Payroll or HRIS migration or acquisition integration experience and Paylocity experience are bonuses
- Customer service mindset, attention to detail, sound judgment, relationship-building, extreme ownership, self-motivation, and effective use of AI
Benefits:
- Bonus
- Comprehensive benefits coverage for employees and families
- Generous PTO
- Free Grüns products
- Wellness and health-focused perks
- Fully remote work environment
- Biannual off-sites
- Career growth opportunities
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