Polish-Speaking Customer Service Representative
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Job Description
Customer Service Representative in Greece providing support to Polish-speaking clients through various communication channels. Handling inquiries and ensuring a satisfactory shopping experience in online retail.
Responsibilities:
- Provide outstanding customer support to Polish-speaking clients through various communication channels, including phone, email, and live chat.
- Handle customer inquiries, resolve complaints, and offer detailed product information.
- Maintain a positive and professional demeanor in all interactions with customers.
- Accurately document customer interactions to aid in service improvements.
- Collaborate with team members and other departments to resolve customer issues effectively.
- Engage in continuous training to stay updated on products, services, and customer service best practices.
Requirements:
- Your nationality and native language *must* be clearly stated in your application.
- Fluency in Polish (both written and spoken) is essential.
- Strong commitment to providing exceptional customer service.
- Previous experience in customer service or retail is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proactive attitude with strong problem-solving abilities.
- Willingness to learn and grow within a supportive and dynamic work environment!
Benefits:
- Monthly Performance Bonus
- Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
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