Polish-Speaking Customer Support Specialist
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Job Description
Customer Support Representative assisting Polish-speaking customers with inquiries in an online marketplace. Join our team for a seamless customer service experience.
Responsibilities:
- Deliver exceptional customer support to Polish-speaking users via email, chat, and phone.
- Assist customers with inquiries and issues related to the online marketplace platform.
- Document customer interactions thoroughly in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on product offerings and industry trends.
Requirements:
- Fluency in Polish (written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
- A strong enthusiasm for customer service and the online marketplace sector.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a commitment to excellence.
- Strong problem-solving skills and attention to detail.
- Ability to work efficiently in a team-oriented environment.
Benefits:
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )
- Private Health Insurance
- 2 Extra Salaries Per Year
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek lessons
- And More...
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