Principal Voice, Backend Software Developer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Principal Voice (Backend) Software Developer at Sutherland, focusing on backend solutions using Node.js and Java. Collaborating on real-time communication components and contact center integration.
Responsibilities:
- Provide deep technical expertise in backend development, code reviews, and architectural discussions, ensuring best practices are followed
- Design, develop, test, and deploy backend software solutions using Node.js and Java, adhering to high-quality standards
- Architect and optimize relational database schemas, write efficient queries, and ensure data integrity and performance
- Develop and maintain components for real-time communication, including SIP signaling and RTP streaming
- Explore and implement solutions for audio/video media processing and integration within the contact center environment
- Contribute to the development of contact center-specific features and integrations, understanding the nuances of the domain
- Identify and address performance bottlenecks, ensuring the platform can scale to meet growing demands
- Diagnose and resolve complex production issues, providing timely and effective solutions
- Work closely with product managers, architects, QA engineers, and other stakeholders to deliver high-quality software
Requirements:
- Extensive experience in developing backend services and APIs using Node.js
- Strong proficiency in Java development for backend applications
- Deep understanding of the Linux operating system and its ecosystem for development and deployment
- Must possess a strong foundational knowledge of relational database principles, including data modeling, normalization, ACID properties, and transaction management
- Proficient in writing complex and optimized SQL queries
- Proven experience in designing and optimizing PostgreSQL physical schemas for high-throughput and low-latency applications
- Hands-on experience with Session Initiation Protocol (SIP) for signaling in voice and video calls
- Experience with Real-time Transport Protocol (RTP) for audio and video data streaming
- Familiarity with other applications and technologies related to audio/video media processing and streaming
- Experience in developing software specifically for contact center environments
- Familiarity with major contact center platforms such as “Genesys, Cisco”, or similar
- Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
- Experience designing and building microservices
- Familiarity with monitoring and logging tools (e.g., ELK stack (preferable), Prometheus, Grafana)
Benefits:
- Long-term job security with a permanent contract
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and paid breaks
- Competitive salary and clear career progression
- World-class on-the-job training
Similar Jobs
Desenvolvedor Backend, Python Sênior
Senior Python Backend Developer at EVT focusing on automation efficiency and quality. Working remotely to integrate APIs and optimize data handling.
Staff Software Engineer, Backend
Own backend services for the Grader product at Owner, building systems for restaurant success. Join a remote-first team, working with AI technologies and backend infrastructure.
Senior Software Engineer, Backend – Grader
Own backend services and data pipelines for Grader, a key product at Owner. Drive improvements and scale for AI-powered restaurant solutions.
Senior RPA Automation Analyst – Python, APIs, Databricks
Senior RPA Analyst leading the development of scalable automation solutions for strategic projects. Collaborating with business areas and stakeholders to optimize processes and enhance productivity.
CTO – Co-Founder Role, Hands-On Rust, Startup Experience
Seeking a hands-on CTO at OleOle for building a decentralized football super app. Lead engineering efforts using Rust and blockchain technology.
Senior Golang Developer
Senior Golang Developer responsible for building and optimizing applications for Mercuryo's decentralized finance platform. Collaborating with diverse teams to enhance the user experience.
Backend Developer – Contrato Temporal Larga Duración
Backend Developer at Valencia Trading Office S.L developing software solutions for sourcing fruit & vegetables. Collaborate with clients and suppliers on software projects.
Technical Architect
Technical Architect leading digital transformation projects for clients, utilizing Salesforce platform for business goals. Involvement includes strategy planning, implementation, and continuous optimization.
Senior Java IVR Application Developer
Join Miratech as a Senior Java IVR Application Developer to develop and improve cloud-based IVR applications. Collaborate with stakeholders for voice contact center engineering and solutions.
Java IVR Application Developer
Java Developer developing and supporting cloud-based IVR applications for Miratech's voice/contact center team. Collaborating with project teams and improving voice contact systems.
Desarrollador Fullstack, Inglés Avanzado, Java, Python, React Js
Senior Fullstack Developer at C&S executing backend and UI development tasks for quality delivery within sprint cadence. Involved in Agile ceremonies and peer code reviews.
Senior React Native Engineer, Node.js
Senior React Native Engineer contributing to mobile applications for an AI-assisted healthcare platform. Involves collaboration, coding practices, and optimization of health measurement tools.
Senior Software Engineer – .NET, Claude Code
Senior Software Engineer modernizing an E-Commerce platform for a leading online beauty retailer. Implementing features, integrating AI functionalities, and optimizing performance.
Senior Backend Engineer – API
Backend Software Engineer developing a public API at Hopper for world-class travel portals. Collaborating with engineers, designers, and product managers to deliver features.
Application and Database Engineer
Application Engineer managing installations, performance optimization, and incident response for digital systems. Ensuring stability and compliance for business-critical applications in a remote setting.
Head of Department – Software Development, .NET
Leads a development team for wind energy projects with agile processes. Requires strong software and team management skills in a fully remote structure.
Data Engineer, Python, Airflow, Machine Learning
Data Engineer designing and optimizing data pipelines using Python and Airflow for Oowlish's international projects.
Senior Software Engineer – Full Stack, Node.js, React, AI Focus
Senior Full Stack Engineer at Oowlish, contributing to digital solutions with international clients. Focused on full-stack development using TypeScript, Node.js, and React in a remote work environment.
Senior Software Engineer – Full Stack, Node.js, React, AI Focus
Senior Full Stack Engineer joining Oowlish to scale a mission-critical platform used in multiple sectors. Collaborating remotely with a diverse team and engaging in innovative solutions.
Senior Database Developer
Database Developer at Quality Digital mentoring on test practices and assisting in complex automated scenarios. Focused on leading technical improvements and ensuring high quality standards.