Product Analyst
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Job Description
Product Analyst researching U.S. criminal records and improving charge mappings. Auditing extraction automation for Accurate Background's screening operations.
Responsibilities:
- Research and understand U.S. criminal records from court websites
- Maintain standardized criminal charge and disposition mappings
- Analyze court data and define extraction requirements
- Audit data extraction logics and automation results
- Identify automation errors and report them to the automation team
- Work independently within defined standards
- Recommend mapping and automation improvements
- Escalate decisions requiring broader product, operational, or technical approval
- Collaborate with Business Operations, Product Management, and Quality Assurance teams
- Improve criminal record standardization and automation accuracy
- Increase operational efficiency and support a better customer experience
Requirements:
- Bachelor's degree in any discipline
- Experience in Criminal Background Screening, Criminal Record Processing, or related domain
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Effective time management and organizational abilities
- Attention to detail and commitment to data quality
- Ability to manage multiple priorities in a fast-paced environment
- Ability to identify patterns in data
- Root cause analysis and problem-resolution techniques
- Strong knowledge of criminal background screening processes
- Expertise in criminal charge and disposition terminology
- Ability to analyze court websites and define extraction logic
- Continuous learning mindset with a focus on automation and process improvement
- Right to work in Australia indefinitely without company sponsorship
Benefits:
- Fun, fast-paced environment
- Lots of room for growth
- Diverse and inclusive workplace with a commitment to belonging
- Remote/hybrid work environment
- Virtual and in-person collaboration opportunities
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