Product Analyst
Posted 4hrs ago
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Job Description
Product Analyst analyzing multifamily property, leasing, resident, marketing and financial data for KSHurst Services. Delivering KPIs, dashboards and recommendations to improve communities and operational efficiency.
Responsibilities:
- Monitor occupancy, leasing activity, renewals, resident satisfaction, marketing effectiveness and operational KPIs
- Identify trends, performance gaps, risks and opportunities for improvement
- Develop, produce and deliver analytics management reports, dashboards, KPI summaries and presentations
- Analyze lease and occupancy data to understand drivers of property and community performance
- Evaluate marketing programs and conversion rates
- Analyze resident feedback and engagement data to improve the resident experience
- Track pricing, leasing activity, renewal rates and other property management performance indicators
- Conduct ad hoc analysis of business and operational questions
- Assess the effects of changes in procedures, marketing, leasing and operating practices
- Support the Property Performance and Operating Efficiencies Program
- Help leaders develop meaningful performance measures and KPIs
- Identify opportunities to improve reporting processes, data quality and analytical workflows
- Document analyses, reports and business recommendations
- Work with Property Managers, Regional Teams, Marketing, Leasing, Finance and Senior Leadership
- Follow reporting schedules and deadlines
- Follow company policies on technology, privacy, security and the work environment
Requirements:
- Bachelor’s degree in Business Analytics, Business Administration, Economics, Statistics, Finance, Marketing or related field, or equivalent work experience
- Experience in business analytics, operational analytics, product insights, property analytics or similar analytic function
- Strong analytical, quantitative and qualitative problem-solving skills
- Good working knowledge of Excel and other spreadsheet packages
- Excellent written and oral communication skills
- Ability to multitask and meet deadlines
- Ability to work independently and as a team player in a virtual work environment
- Ability to comply with privacy and security laws regarding resident, company, financial and property information
- Experience with remote teams and participation in virtual meetings and/or presentations
- Experience in multifamily housing, hospitality, real estate or property management is a plus
- Experience with occupancy, lease-up, renewal, resident or property-level performance indicators
- Proficiency with business intelligence platforms and tools
- Familiarity with SQL or other data querying tools
- Familiarity with CRM, property management, leasing or marketing software
- Experience with dashboards and executive performance reports
- Experience with A/B testing, forecasting, benchmarking or optimization
Benefits:
- Work from home / remote work
- Virtual meetings and presentations
- Ability to work independently and on remote teams
- Safe and professional work environment



















