Product Analyst
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Job Description
Product Analyst translating claims-pricing workflows into requirements, validation, and releases. Improving ClaimShop and Pricing Services for customer operations.
Responsibilities:
- Develop detailed expertise in ClaimShop workflows, Pricing Services capabilities, supported use cases, data inputs, pricing logic, outputs, configurations, integrations, and customer operating models
- Partner with the Product Manager to translate product strategy and roadmap priorities into discovery, requirements, backlog, validation, release, and adoption activities
- Gather, analyze, document, reconcile, and validate business, functional, data, reporting, integration, configuration, and workflow requirements
- Lead customer discovery sessions covering claims and reference data, pricing methodologies, result evaluation, estimates, and operational workflows
- Translate findings into epics, features, user stories, acceptance criteria, pricing and processing rules, process flows, data mappings, error requirements, and documentation
- Participate in backlog refinement, sprint planning, product demonstrations, release readiness, and retrospectives
- Collaborate with Engineering, QA, Architecture, Data, Analytics, and UX teams on requirements, tradeoffs, and solution design
- Perform impact analysis across ClaimShop and Pricing Services
- Support implementation and customer-facing teams through solution design, onboarding, configuration, integrations, testing, validation, deployment, and post-launch stabilization
- Validate end-to-end behavior across inputs, transformations, mappings, pricing logic, configurations, exceptions, outputs, and downstream consumption
- Analyze enhancement requests, feedback, support trends, pricing discrepancies, data quality, exceptions, and product usage
- Create and execute product validation and user acceptance test plans, including regression coverage and release signoff evidence
- Create release notes, workflow guidance, enablement materials, implementation handoffs, known-limit documentation, and customer-facing feature summaries
- Support Sales and Solution Consulting with discovery, demonstrations, solution validation, responses, dependencies, and effort assessments
- Partner with product, data, analytics, and AI teams to improve pricing accuracy, data quality, automation, performance, explainability, exception handling, and workflow efficiency
- Support modernization, integration, and migration initiatives involving ClaimShop, Pricing Services, claims data, pricing content, configurations, interfaces, and related platforms
Requirements:
- No requirements provided
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