Revenue Cycle Product Analyst
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Job Description
Revenue cycle billing expert testing and shaping AI-powered billing features for Elation Health’s primary-care EHR. Translating coding expertise into product requirements, design feedback, and customer support.
Responsibilities:
- Test new AI billing capabilities, including coding suggestions, Auto-Queue, Worklist, and ERA/payment posting, before wider release
- Evaluate AI billing features against real coding and billing judgment and provide product feedback
- Bring firsthand knowledge of competitor and adjacent billing systems and broader RCM workflows
- Define billing-specific success criteria and pressure-test AI-generated billing outputs
- Partner with Product Design as a billing co-designer
- Help architect billing workflows using industry standards and differentiators
- Translate customer and design-partner practices' billing language and pain points into product input
- Support internal Enablement, Marketing, Sales, CSMs, Engagement Advisors, Support, and other SMEs with billing expertise
- Contribute billing and coding requirements directly to feature requirements
- Participate in discovery sessions, design reviews, and CSM/Support stand-ups
- Serve as a billing liaison for customer-facing and cross-functional teams
Requirements:
- 3+ years of hands-on primary care billing and coding experience in a physician practice setting
- Deep familiarity with CPT, ICD-10, and modifier rules for primary care
- Experience with practice management and billing systems (e.g., AdvancedMD, Athena, Kareo, or similar platforms)
- Working knowledge of commercial and government payer rules, denial management, and claims workflows
- Ability to translate billing domain knowledge into clear, actionable product feedback
- Comfortable collaborating cross-functionally with Product, Design, Engineering, and Customer Success teams
- Strong written and verbal communication skills
Benefits:
- Equal Opportunity Employer
- Diverse and inclusive work environment
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