Product Data Analyst
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Job Description
Product Data Analyst at Connect for Health Colorado supporting product teams with actionable data insights. Analyzing product performance and customer behavior to enhance decision-making.
Responsibilities:
- Help Product Teams Make Data-Informed Decisions
- Analyze product usage and customer journey data to identify meaningful patterns and opportunities to improve product outcomes
- Partner with product managers to identify key product questions and ensure analysis and reporting support product planning, prioritization, and decision-making
- Translate complex data into clear, actionable insights that inform product decisions
- Contribute analysis that helps teams evaluate trade-offs, risks, and opportunities
- Measure Product Performance and Impact
- Implement measurement plans for new features, experiments, and product initiatives
- Analyze product adoption, engagement, and usage patterns
- Help evaluate whether product changes achieve intended customer and business outcomes
- Surface opportunities to improve product performance based on data trends
- Build Dashboards and Reporting
- Develop and maintain dashboards that track product health and key performance metrics
- Ensure dashboards are clear, intuitive, and aligned with shared metric definition
- Create repeatable reporting that enables teams to independently monitor performance
- Partner with stakeholders to ensure reporting supports real decision-making needs
- Enable Teams to Use Product Data
- Coach product teams through interpreting analytics dashboards and reports
- Provide guidance on how to use product analytics tools and metrics effectively
- Create documentation and usage guidance that enables self-service reporting
- Provide day-to-day support on product data, metrics, dashboards, and analytics tool usage
- Promote Reliable and Trustworthy Product Data
- Model established standards for product data collection, metrics, and reporting
- Help identify and resolve data quality issues
- Partner with business intelligence, data engineering, and other data teams when product data needs alignment with enterprise reporting
- Contribute to clear documentation of data sources, data definitions, and metrics
- Work Across the Product Data Ecosystem
- Analyze product data using tools such as Pendo, Power BI, and Snowflake
- Analyze and incorporate data from product development tools such as Jira to help teams understand delivery progress and product outcomes
- Collaborate with product, UX research, and business intelligence partners to connect product insights with broader organizational data
Requirements:
- Colorado resident
- 3+ years of experience in data analysis, preferably in a product, digital, or analytics environment
- Experience querying (e.g. SQL) and working with product or behavioral data to generate insight
- Experience building dashboards and data visualizations (Power BI, Tableau, Looker, or similar)
- Ability to identify when data or metrics appear inconsistent and investigate root causes
- Skill in translating data into insights that inform product and business decisions
- Excellent communication and collaboration skills
- Curiosity and critical thinking
Benefits:
- Robust benefits package
- Eligible for 403(b) plan
- Paid time off
- Short-term and long-term disability
- Life insurance
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