Product Manager
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Job Description
Product Manager unifying Hygiena’s food-safety diagnostic applications into one connected platform. Owning roadmap, integrations, shared data, cross-sell, and customer adoption.
Responsibilities:
- Own and maintain the platform product roadmap and revenue objectives
- Prioritize cross-app capabilities based on customer value, revenue impact, technical feasibility, and product-line needs
- Define the unified customer experience across applications, including single sign-on, cross-app navigation, account and site switching, and shared settings
- Partner with UX design to deliver simple, consistent, and intuitive experiences
- Define shared data models and integration requirements for common customer, site, and user identities, roles, entitlements, APIs, and events
- Enable combined reporting and cross-app workflows
- Own in-app cross-sell between products end to end
- Identify customer-need moments, define prompts and offers with Marketing, route leads to account owners, and run conversion experiments
- Own integrations between applications and CRM, ERP, and billing systems
- Ensure accurate customer and plan data and timely, correct invoicing
- Lead phased separation of applications from shared legacy architecture into standalone products
- Plan migrations that avoid disruption to customers' daily workflows
- Partner with Engineering in Azure DevOps for backlog refinement, sprint planning, and release coordination
- Collaborate with other product managers to set cross-app standards and shared roadmap priorities
- Communicate platform strategy to leadership
- Enable Sales, Marketing, and Customer Success
- Drive customer adoption, cross-app usage, and cross-sell revenue
Requirements:
- Bachelor's Degree in Business Administration, Economics, Computer Science, Human-Computer Interaction, or a related field required
- Minimum of 5 years of experience in product management for B2B SaaS software
- At least 2 years owning capabilities shared across multiple applications
- Experience connecting multiple applications into a single system, including single sign-on, shared navigation, and cross-app workflows
- Strong UI/UX skills, with examples of shaped experiences and improved usability or adoption
- Experience leveraging AI tools, including large language models and AI-assisted prototyping and design tools
- Sound judgment regarding accuracy, data privacy, and compliance in a regulated environment
- Working knowledge of single sign-on, OAuth, OpenID Connect, Microsoft Entra ID, multi-tenant account structures, roles, and entitlements
- Experience shipping against enterprise security and procurement requirements, including SSO, security reviews, SOC 2-style controls, and audit trails
- Experience defining shared data models and API or event contracts between systems
- Ability to read API specifications and work with engineers on integration design
- Experience integrating products with CRM, ERP, and billing platforms, including Microsoft Dynamics NAV or Business Central and Stripe
- Experience with product-led growth, in-app upsell or cross-sell, experimentation, and conversion metrics
- Familiarity with Agile/Scrum practices and Azure DevOps
- Strong product sense and customer empathy
- Exceptional analytical skills and experience using product analytics and data
- Strong written communication skills for PRDs, integration requirements, product briefs, and release communications
- Excellent verbal communication and executive presence
- Ability to influence peer product managers and align teams without direct authority
- Strong judgment balancing platform investment with product and commercial priorities
- Ability to lead multiple workstreams with competing timelines in a fast-paced Agile environment
- Collaborative leadership, customer-first mindset, ownership mentality, and cross-functional collaboration
- Ability to navigate ambiguity and drive clarity
- Proactive self-starter with a continuous improvement mindset
- Availability during standard business hours, Monday through Friday, with flexibility for global stakeholder coordination and urgent needs across time zones
- Willingness to travel occasionally to Camarillo, CA and for customer engagements, trade shows, and team meetings
- Hygiena participates in E-Verify
Benefits:
- 15 days of PTO
- 10 paid company holidays
- Medical with HSA employer contribution
- Dental insurance
- Vision insurance
- Company paid Life Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- 401(k) with Safe Harbor and Profit-Sharing employer contributions
- Tuition Reimbursement program
- Charitable Contribution matching
- Employee Referral bonus opportunities
- Remote work
- Occasional travel to Camarillo, CA for strategy meetings and team building
- Occasional travel for customer engagements, trade shows, and team meetings (estimated less than 10%)
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