Head of Global Nurse Call Systems Product Management
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Job Description
Leading Ascom’s global Nurse Call product portfolio for connected healthcare solutions. Shaping strategy, roadmaps, commercial performance and product management teams worldwide.
Responsibilities:
- Define and communicate a clear three-to-five-year vision for the Nurse Call portfolio
- Identify market opportunities, customer needs and emerging healthcare trends
- Translate strategic priorities into investment decisions, roadmap priorities and measurable portfolio outcomes
- Lead product discovery, requirements management and portfolio prioritisation
- Balance customer value, clinical impact, technical requirements and commercial objectives
- Champion strategic investment decisions through governance processes
- Maintain a roadmap delivering innovation while protecting product quality and business performance
- Build trusted relationships with healthcare providers, care organisations and industry stakeholders
- Understand workflow challenges and unmet needs through customer and clinical engagement
- Ensure portfolio investments address clinical requirements and improve patient safety, caregiver efficiency and outcomes
- Own portfolio growth, profitability and overall business performance
- Develop business cases and support investment and pricing decisions
- Monitor market trends, competitive dynamics, customer adoption and portfolio performance
- Drive expansion of the Nurse Call business while protecting margins and recurring revenue opportunities
- Oversee products from concept and market requirements through launch, growth, maturity and retirement
- Define migration strategies between product generations and align lifecycle decisions globally
- Lead, coach and develop a global Product Management team
- Build product management capability and establish a modern product operating model
- Collaborate with R&D, System Architecture, Marketing, Sales, Services and regional organisations
Requirements:
- Senior leadership experience in product management within a complex technology environment
- Strong record of developing product and portfolio strategies and translating them into business outcomes
- Proven ability to influence senior stakeholders across multiple functions and geographies
- Strong commercial and financial acumen, including portfolio growth, profitability and business case development
- Experience managing product roadmaps, prioritisation, requirements and lifecycle decisions
- Clear, credible communication and an inclusive, collaborative leadership style
- Ability to lead teams directly and influence beyond formal reporting lines
- Healthcare technology, Nurse Call, clinical communications, patient monitoring, medical devices, healthcare software or adjacent healthcare solutions would be advantageous
- Experience managing portfolios that combine hardware, software, integrations and services would be advantageous
- Experience working in regulated industries or clinical environments would be advantageous
- Experience operating successfully in a global matrix organisation would be advantageous
- Segment or solution expertise, or previous business ownership or entrepreneurial experience would be advantageous
- A degree in Business, Engineering, Technology, Healthcare, Life Sciences or a related field, or equivalent professional experience
Benefits:
- A global leadership role with significant strategic influence
- The opportunity to shape the future of connected healthcare solutions
- A collaborative and international working environment
- Flexible working arrangements where possible
- Opportunities for professional growth and development
- Meaningful work that supports better healthcare outcomes
- Inclusive recruitment process and workplace
- Appropriate support and adjustments during the recruitment process, if required
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