Product Manager – eCommerce, Shopify

Posted 37ds ago

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Job Description

Senior Product Manager overseeing Shopify ecommerce operations and scaling non-Rx wellness products. Leading cross-functional teams and driving KPI improvements for a high-volume online storefront.

Responsibilities:

  • Own and operate the Shopify storefront end-to-end
  • Manage complex catalogs (multi-SKU, bundles, subscriptions via Recharge)
  • Oversee integrations across apps, analytics, fulfillment, and tax systems
  • Own core ecommerce KPIs: revenue, conversion rate, AOV, CAC, retention, and checkout completion
  • Drive measurable improvements through CRO, landing page optimization, and A/B testing
  • Partner with paid media teams in driving traffic to Shopify
  • Optimize storefront and landing pages to improve paid performance and reduce CAC
  • Collaborate on lifecycle marketing (abandoned cart, upsells, subscription retention, product launches)
  • Ensure ecommerce infrastructure supports promotional campaigns and scaling traffic
  • Oversee Amazon channel performance (required)
  • Support expansion into additional marketplaces
  • Ensure operational consistency and profitability across all ecommerce channels
  • Directly manage Shopify development resources and coordinate with design and marketing
  • Coach and develop team members while raising standards of execution
  • Build structure, accountability, and scalable processes
  • Grow and lead the ecommerce team as revenue scales
  • Lead the launch of our full non-Rx ecommerce experience (supplements & skincare)
  • Expand product offerings and build scalable systems for growth

Requirements:

  • 5–10 years of experience in ecommerce leader
  • Experience scaling ecommerce businesses in fast-moving, startup environments
  • Have owned and operated a high-volume Shopify store, ideally generating $5M+ in annual revenue
  • Have partnered closely with paid media teams managing significant ad budgets ($100K+ monthly) and understand how traffic performance connects to storefront conversion
  • Deep, hands-on experience within the Shopify platform (themes, integrations, subscriptions, troubleshooting, and platform setup)
  • Direct experience with subscription products, ideally using Recharge
  • Experience leading Shopify development resources and working closely with design, marketing, and growth teams
  • Strong understanding of lifecycle marketing, retention systems, and subscription optimization
  • Experience managing Amazon marketplace operations (required); exposure to additional channels such as Walmart marketplace, google shopping, iHerb, etc is a plus
  • Ability to track and clearly articulate key KPIs and outcomes and how your work directly impacts metrics such as CAC, AOV, conversion rate, retention, and LTV
  • Comfortable operating as a hands-on leader while building and scaling a team

Benefits:

  • Flexible working hours
  • Work wherever you choose.
  • Unlimited Paid Time off
  • Paid non-working holidays per country of residence.
  • Fun and casual work environment.
  • We are a diverse, global team!