Marketplace Seller – E-commerce
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Job Description
Marketplace Seller managing seller relationships to drive revenue growth in e-commerce. Overseeing operations and compliance while optimizing product listings for Yimbly's diverse seller base.
Responsibilities:
- Strategic Seller Development: Oversee post-onboarding development by maintaining and reviewing structured Joint Business Plans (JBPs) to drive sustainable growth and tier progression on a monthly basis.
- Retail Media & Commercial Revenue: Drive incremental revenue by identifying, packaging, and monetising seller-facing opportunities across retail media, data, and other commercial initiatives.
- Portfolio & Success Playbook: Develop strategies for channel optimisation and seller retention while continuously refining the seller playbook and training materials to streamline operations.
- Trading Coordination: To ensure high-potential deals are integrated into the master trading calendar, you will supply the Trading team with weekly and monthly seller offers at the SKU level.
- B2B Communications: Own and Lead all seller communications regarding seasonal campaigns promotions as well as including service messaging to ensure high engagement and participation in site-wide events.
- Performance & Compliance: Monitor performance to ensure strict compliance with marketplace policies, SLAs, and regulatory standards, including tax and safety.
- Listing Excellence: Collaborate with sellers to optimise product listings for "Retail Readiness," ensuring high-quality images and descriptions in sellership with the Marketplace Admin team.
- Audit & Intervention: Conduct regular reviews to identify underperforming sellers for either structured recovery plans or offboarding.
- Data & Dispute Resolution: Use performance analytics to identify growth opportunities or gaps and mediate seller-related inquiries and disputes to protect brand reputation.
Requirements:
- Marketplace Savvy: You already know your way around platforms like Mirakl or Shopify , and you understand the fundamentals of marketplace compliance (SLA, tax, and safety).
- Data-Driven Commercial Acumen: You can manipulate data in Google Sheets to spot trends, diagnose performance gaps, and unlock revenue-driving opportunities (like Retail Media).
- Top-Tier Communication: You love building B2B relationships, confidently pitching ideas using Google Slides/PowerPoint, and bring a professional, "camera-on" presence to every meeting.
- The Growth Mindset: You thrive in a fast-paced environment, possess the creative imagination to spot new retail opportunities, and have the drive to hit growth targets.
Benefits:
- 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years.
- An extra day's paid leave each year to volunteer for a cause close to your community or your heart.
- Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)
- Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings.
- Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.
- Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression.
- A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.
- Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.
- Wellbeing support - including a 24/7 assistance programme for you and your family.
- Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.
- Interest-free loans - including for season tickets and technology.
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