Product Manager – Payments
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Job Description
Product Manager for payments at ThriveCart managing global payments infrastructure. Driving functionality and optimizing checkout experiences for digital products and services.
Responsibilities:
- Own and execute the end-to-end product strategy and roadmap for ThriveCart’s payments ecosystem (e.g., checkout, payment gateways, transaction routing, fraud, refunds, treasury, and reconciliation).
- Define, prioritize, and deliver features that improve conversion rates, reduce friction, and support global scalability.
- Partner with engineering and design to deliver high-quality user experiences and robust back-end systems.
- Integrate and maintain third-party payment providers (e.g., Stripe, PayPal, Authorize.net) and explore new options (e.g., local payment methods, wallets, and bank debits).
- Ensure all payment solutions meet regulatory requirements (PCI, PSD2, SCA, etc.).
- Monitor performance, adoption, and reliability of payment systems using data and user feedback.
- Collaborate with customer success and support to identify and resolve user pain points related to payments.
- Stay informed about global payment trends, technologies, and fintech regulations, and bring ideas forward that align with ThriveCart’s growth.
Requirements:
- Proven track record of building and scaling payments systems in a SaaS, fintech, or eCommerce environment.
- Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements, and chargebacks.
- Strong technical fluency—comfortable working closely with engineers and interpreting API documentation.
- Excellent communication, prioritization, and stakeholder management skills.
- Strong data-driven mindset—you understand what to track, how to measure it, and how to use insights to iterate quickly.
- 3–5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms.
- Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance, Economics, or related discipline) preferred but not required.
- Equivalent practical experience in product management, payments, or fintech may substitute for formal education.
- Certifications in product management (e.g., Pragmatic, AIPMM, or CSPO) or fintech/payments (e.g., ETA CPP) are a plus but not mandatory.
- Experience working in agile, cross-functional teams with a focus on delivering customer-centric solutions.
- Experience with global payment methods, subscriptions, recurring billing, or tax compliance tools.
- Experience with treasury systems is considered a plus.
Benefits:
- Competitive salary
- Remote work options
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