Program Manager – Technology
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Job Description
Program Manager leading complex telecom technology programs at Ziply Fiber. Overseeing project delivery, managing cross-functional teams in a dynamic environment.
Responsibilities:
- Lead delivery of complex telecom and network technology programs, overseeing multiple related projects within the assigned domain.
- Coordinate project managers and cross-functional teams including network engineering, IT, operations, vendors, and business stakeholders.
- Employee may manage and oversee contractors or external project leads executing projects within the program, ensuring alignment to program goals, timelines, and delivery standards.
- Develop and maintain integrated project plans, including scope, schedules, dependencies, and sequencing across projects.
- Establish and manage program governance, ensuring consistent delivery standards and cadence across all program projects.
- Manage program and project-level risks, issues, and dependencies, driving timely mitigation and escalation when necessary.
- Optimize resource allocation and capacity planning across program workstreams.
- Monitor program and project-level financial performance, including budgets, forecasts, and funding alignment.
- Ensure clear communication of program status, timelines, impacts, and risks to leadership and stakeholders.
- Ensure programs meet operational readiness requirements and support transition to production and field teams.
- Align program outcomes to strategic goals and ensure benefits realization is tracked and reported.
Requirements:
- High school diploma or GED.
- Bachelor’s degree in a related field or equivalent professional experience.
- Minimum of five (5) years of project or program management experience in telecommunications, technology, or a related field.
- Proven experience leading multi-project programs or complex technology initiatives.
- Strong understanding of network infrastructure, platforms, and telecom environments.
- Demonstrated success coordinating cross functional teams in fast paced environments.
- Excellent organizational, communication, and stakeholder management skills.
- Ability to bring structure, clarity, and execution discipline to ambiguous or complex initiatives.
- Strong analytical and problem-solving skills with the ability to interpret technical information and translate it for business stakeholders.
Benefits:
- Medical
- Dental
- Vision
- 401k
- Flexible spending account
- Paid sick leave and paid time off
- Parental leave
- Quarterly performance bonus
- Training
- Career growth and education reimbursement programs.
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