Program Director – Mid Level
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Job Description
Program Director leading North Carolina’s Rural Health Transformation program for CITI, an IT provider serving healthcare and government sectors. Coordinating HIE implementation, vendors, agencies, and rural healthcare providers.
Responsibilities:
- Serve as the program lead for NC HIEA's efforts under the Rural Health Transformation (RHT) project
- Align NC HIEA’s RHT implementation planning with statewide RHT project planning
- Negotiate and establish vendor services supporting NC HIEA RHT workstreams
- Hire technical staff with capacity to implement NC HIEA RHT workstreams
- Establish agreements with partner agencies to secure the flow of federal funds
- Establish processes to ensure successful implementation
- Support eligible rural healthcare providers with facility onboarding to NC HealthConnex
- Provide targeted technical assistance and tailored training programs
- Oversee personnel and technical vendor support dedicated to RHT goals
- Work with NC DHHS, rural healthcare providers, and other RHT partners on implementation
- Develop provider and payer engagement strategies
- Align implementation with state and federal policies
- Establish KPIs and continuous quality improvement processes
Requirements:
- Excellent communication, interpersonal, and collaboration skills for effective internal and cross-agency coordination
- 5 years of expertise in Health IT, health services, and health policy
- Experience with clinical data in a Health Information Exchange (HIE) environment preferred
- 5 years of experience in project leadership, project management, and stakeholder engagement
- 5 years of experience in procurement, vendor management and oversight, and contract negotiation
- 5 years of experience developing Key Performance Indicators (KPIs), monitoring performance metrics, and implementing continuous quality improvement processes
- 2 years of experience with federal funding compliance requirements and Centers for Medicare & Medicaid Services (CMS) program regulations and guidelines
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