Transformation Program Manager
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Job Description
Transformation Program Manager leading large-scale digital and omnichannel programmes for Viseven, an AI-native life-sciences technology company. Driving implementation, adoption, governance, and client satisfaction.
Responsibilities:
- Collaborate with the Account Director to develop and execute a comprehensive transformation plan
- Lead external stakeholder engagement strategies and maintain effective communication channels
- Provide leadership for successful programme implementation
- Create and maintain effective project governance
- Oversee programme delivery with the Delivery Director, aligning with client objectives and expectations
- Guide the development and implementation of onboarding programmes, training workshops, and supportive resources with stakeholders and the internal Learning Solutions team
- Coordinate delivery streams, synchronise outputs, and map and manage dependencies
- Manage project planning, resource allocation, risk management, and status reporting
- Escalate issues within the project organisation structure
- Establish and monitor KPIs measuring programme implementation and adoption success
- Communicate programme goals, progress, and outcomes to stakeholders and governance structures
- Ensure compliance with standards, frameworks, and programme governance
- Network with cross-functional teams throughout the project lifecycle and follow transformation programme management best practices
- Drive change management, evaluate adoption rates, identify resistance, and deploy targeted interventions
- Collaborate with senior leadership, V7 workstreams, and key stakeholders to secure alignment and buy-in for transformation initiatives
- Lead large-scale transformation programmes for strategic clients and guide projects from initiation through successful implementation
Requirements:
- Proven experience in managing large-scale business transformation projects
- Experience managing multiple overlapping or interlinked projects aligned with business requirements
- Strong leadership skills and ability to motivate team members
- Commercial acumen and experience highly preferable
- Ability to work under pressure and to tight deadlines
- Excellent communication and interpersonal skills
- Exceptional organisational skills and attention to detail
- Self-starter with a bias for action, ability to bring structure to ambiguity, and ability to build trust-based relationships
- Comfortable working in an ever-changing environment in a rapidly growing company
- Strong change management skills
- Excellent communication, negotiation, and conflict resolution skills
- Previous experience working on a large digital/omnichannel transformation programme
- Experience with or affinity for CRM, Marketing Automation, CMS, and Content Authoring platforms
- Experience with modular approaches to deploying campaigns and content
- Ability to oversee and lead through Delivery Directors and Managers while ensuring adherence to timelines, budget, expectations, and success measures
- Fluency in English, both verbal and oral
Benefits:
- Competitive compensation with performance-based salary reviews
- Collaboration, knowledge sharing, and supportive work environment
- Charity and sustainability initiatives
- Inclusive and supportive environment
- Opportunities for continuous growth, leading initiatives, shaping products, and expanding expertise
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