Training Program Lead – Federal Health IT
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Job Description
Training Program Lead overseeing enterprise training operations for Rackner’s military healthcare technology programs. Coordinating instructors, course delivery, accreditation, and quality across distributed federal healthcare users.
Responsibilities:
- Lead enterprise training operations across instructor-led, virtual, and self-paced learning programs
- Own and coordinate high-volume enterprise training calendars, instructor assignments, and delivery schedules across multiple learning formats
- Oversee instructor qualification, certification, train-the-trainer activities, and instructional readiness
- Coordinate course-development requests, quality reviews, feedback resolution, and training material releases with subject-matter experts
- Manage training delivery changes and collaborate with program stakeholders to maintain quality, consistency, and alignment with customer requirements
- Oversee training evaluations, course reporting, and continuing education accreditation compliance activities
- Monitor training participation, learner feedback, and performance indicators to evaluate training effectiveness and identify improvement opportunities
Requirements:
- 8+ years of professional experience in enterprise training delivery, including at least 3 years in a training lead or training program role
- Administering courses through Joint Knowledge Online (JKO)
- Supporting continuing medical education (CME) accreditation processes and Defense Health Agency Continuing Education Program Office (CEPO) requirements
- Active U.S. Government Secret security clearance
- Preferred: Supporting Defense Health Agency (DHA) Virtual Education Center or MHS GENESIS training programs
- Preferred: Certified Professional in Training Management (CPTM), Certified Professional in Talent Development (CPTD, formerly CPLP), or a comparable professional training certification
Benefits:
- Company-supported certifications and professional development opportunities
- Career growth and leadership development opportunities
- 401(k) with a 100% company match up to 6%
- Medical, dental, vision, life, and disability insurance
- Generous paid time off and paid holidays
- Home-office equipment and remote-work support
- Fitness and wellness reimbursement
- Weekly pay and company team events
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