Transformation Program Manager
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Job Description
Transformation Program Manager leading large-scale digital and omnichannel transformations for Viseven, an AI-native life-sciences technology company. Driving implementation, governance, stakeholder adoption, and client satisfaction.
Responsibilities:
- Collaborate with the Account Director to develop and execute a comprehensive transformation plan
- Lead external stakeholder engagement strategies and maintain effective communication channels
- Provide leadership for successful programme implementation
- Create and maintain effective project governance
- Oversee programme delivery with the Delivery Director, ensuring alignment with client objectives and expectations
- Guide the development and implementation of onboarding programmes, training workshops, and end-user support resources with stakeholders and the Learning Solutions team
- Coordinate delivery streams, synchronize outputs, and manage internal and external dependencies
- Manage project planning, resource allocation, risk management, and status reporting
- Escalate issues within the project organization structure
- Establish and monitor KPIs for programme implementation and adoption
- Communicate programme goals, progress, and outcomes to stakeholders and governance structures
- Ensure compliance with standards, frameworks, and programme governance
- Network with cross-functional teams throughout the project lifecycle and follow transformation programme management best practices
- Drive change management, evaluate adoption rates, identify resistance, and deploy targeted interventions
- Collaborate with senior leadership, V7 workstreams, and key stakeholders to secure alignment and buy-in for transformation initiatives
Requirements:
- Proven experience in managing large-scale business transformation projects
- Experience managing multiple overlapping or interlinked projects aligned with business requirements
- Strong leadership skills and ability to motivate team members
- Commercial acumen and experience highly preferable
- Ability to work under pressure and to tight deadlines
- Excellent communication and interpersonal skills
- Exceptional organisational skills and attention to detail
- Self-starter with a bias for action and ability to bring structure to ambiguity
- Ability to build trust-based relationships across the organization
- Comfortable working in an ever-changing environment in a rapidly growing company
- Strong change management skills
- Excellent communication, negotiation, and conflict resolution skills
- Previous experience working on large digital/omnichannel transformation programmes
- Experience with or affinity for CRM, marketing automation, CMS, and content authoring platforms
- Experience in modular approaches to deploying campaigns and content
- Ability to lead through Delivery Directors and Managers and ensure adherence to strict timelines, budgets, expectations, and success measures
- Fluency in English, both verbal and oral
Benefits:
- Competitive compensation with performance-based salary reviews
- Collaboration, knowledge sharing, and supportive work environment
- Charity and sustainability initiatives
- Opportunities for continuous growth, leading initiatives, shaping products, and expanding expertise
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