Project and Account Manager, Diagnostic Imaging IT
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Job Description
Project & Account Manager for Diagnostic Imaging IT at Dedalus, a leading healthcare technology firm. Ensuring customer satisfaction and managing projects with hospitals across Germany.
Responsibilities:
- Central point of contact for Diagnostic Expert Systems in hospitals, working closely with IT departments and clinical staff
- Ensure excellent, customer-focused support and ongoing satisfaction of our existing customer base
- Project management in the areas of Diagnostic Expert Systems, Radiology Information Systems (RIS) and dose management software
- Independent commercial and organizational responsibility for customer projects
- Coordinate and professionally handle customer inquiries regarding services and product-related topics
- Intensive, cross-departmental collaboration with teams in Service, Support and Sales
- Proactively identify customer needs in cooperation with subject matter experts
- Transparent communication and effective collaboration with all internal and external stakeholders
- Ensure continuous information flow and knowledge transfer within the company
Requirements:
- Completed training or degree in Medical Informatics, Biomedical Engineering, Business Informatics or a comparable qualification with relevant professional experience
- Experience in project management and strong commercial/entrepreneurial mindset
- Ideally familiar with hospital workflows and healthcare communication standards such as DICOM, HL7 and FHIR
- Strong customer orientation and interpersonal skills
- Positive mindset and empathy
- Enjoy working with a wide range of people
- Reliability, initiative and ability to work independently
- Willingness to travel, especially for customer meetings and project assignments
- Very good German and English skills
Benefits:
- Permanent employment contract with an attractive salary for a long-term perspective
- Responsible and exciting tasks in a future-oriented industry
- Full hardware and software equipment for comfortable home office work
- A friendly team that supports you and where colleagues address each other on a first-name basis
- Current company mobile phone with dual-SIM (Android or iOS), also available for private use
- Option for a discounted regional/JobTicket or a company bike (JobRad) for eco-friendly mobility
- Discounts on tickets for various leisure events
- Group accident insurance (also covering leisure-time accidents)
- Company pension scheme and time-value accounts
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