Project Manager – Health Innovation, Policy
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Job Description
Project Manager leading cross-functional healthcare initiatives for City of Hope, ensuring HIPAA compliance and improving access to cancer care across diverse populations.
Responsibilities:
- Lead PM of high-priority, enterprise-level, cross-functional strategic healthcare initiatives for City of Hope across multiple states.
- Apply human-centered design (HCD) to define personas, co-create digital workflows, & prototype scalable service delivery models under HIPAA & state/fed regs.
- Manage full project lifecycle from stakeholder alignment & scope definition through sprint planning, QA, & go-live, ensuring HIPAA compliance, metric alignment, & on-time/on-budget delivery.
- Plan, develop, & manage complex multi-state healthcare projects improving access to NCI-level cancer care across diverse socio-economic & geographic populations.
- Conduct region-specific assessments to ID service gaps & design programs addressing rural & underserved communities.
- Build workflows/procedures using Lean Six Sigma (LSS), leading implementations for seamless transitions between national hospital systems & local levels.
- Optimize efficiency, care quality, & patient outcomes via LSS, evaluating outcome goals, analyzing quantitative data, developing workflows, & defining resources, budgets, & timelines.
- Perform qualitative & quantitative analysis of PHI & demographic data to extract actionable insights informing product dev & market strategy.
- Ensure HIPAA & regulatory compliance while leveraging data to expand digital health offerings into underserved/emerging markets.
- Lead design & implementation of healthcare tech solutions tailored to new patient segments, integrating analytics-driven insights to address unique needs & disparities.
- Direct strategic planning & execution of AI-enabled healthcare product dev using HCD & Agile/Scrum methodologies.
- Collaborate w/ stakeholders across clinical depts, supportive care, patient/family councils, & Enterprise Tech to ID unmet needs, integrate resources, & build unified patient-facing digital platforms.
- Oversee complex tech projects across 6+ concurrent workstreams, driving cross-functional alignment on enterprise-scale digital health products.
- Evaluate, select, & implement healthcare management software & service providers supporting org objectives.
- Build custom weighted scoring models from the ground up to assess 3rd-party vendors, strategic partners, & clients across 6+ quantitative/qualitative metrics.
- Define metric weighting based on business priorities & stakeholder input, enabling objective vendor selection, partnership evals, & client assessments aligned w/ org goals & compliance standards.
- Develop & execute partnership strategies supporting enterprise growth, incl. contract negotiation, stakeholder engagement, & long-term relationship mgmt.
- Manage domestic & international B2B relationships & collaborate w/ cross-border teams to align delivery, compliance, & KPIs across diverse markets.
- Present strategic recs to exec stakeholders (incl. C-suite & advisory boards) using advanced data viz & reporting tools (Excel, Tableau, Power BI, R, Python) to ID trends & inform decision-making.
- Create HCD-based patient journey mapping for cancer patients, clinicians, & health systems to ID optimization gaps.
Requirements:
- Bachelor’s degree or foreign equivalent in Health Administration, Public Health, Economics, Business Administration, or related field, plus two (2) years of experience as a Project Manager (Health Innovation & Policy) or related occupation.
- Managing full project life cycle of enterprise priority, multi-state healthcare initiatives using human-centered design methodologies under Health Insurance Portability and Accountability Act (HIPAA) and regulatory frameworks.
- Conducting region-specific assessments and working with state-specific healthcare regulations, provider networks, and access disparities for multi-state hospital system operations.
- Building and standardizing new workflows and procedures using lean six sigma methodology and leading transition between national system and local levels.
- Handling and interpreting patient health information (PHI) and socioeconomic data.
- Leading the strategic planning and execution of AI-enabled healthcare product development initiatives using human-centered design principles and agile, or Scrum methodologies.
- Overseeing technical projects across six or more concurrent workstreams or departments, ensuring cross-functional alignment on enterprise-scale digital health products.
- Evaluating, selecting, and implementing healthcare management software platforms and service providers to support organizational objectives.
- Developing custom weighted average scoring models from the ground up to evaluate third-party healthcare or innovation vendors, strategic partners, and clients across quantitative and qualitative performance metrics.
- Acquiring and managing domestic and international business-to-business (B2B) relationships.
- Applying data analysis and visualization tools to process large and complex datasets, identify patterns and trends, and communicating findings through visual human-centered storytelling to technical and executive stakeholders.
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