Quality Assurance Lead
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Job Description
QA Lead focused on enhancing quality strategy for software releases. Collaborating with teams to automate testing and reduce manual QA efforts for higher deployment confidence.
Responsibilities:
- Own the cross-team quality strategy across Paragon’s product surface area
- Define and enforce a clear testing strategy across unit, integration, end-to-end, and live-environment testing
- Partner with engineering teams to reduce reliance on manual regression and increase high-value automated coverage
- Help define which test coverage should live in the monorepo and which should live in QA-owned live-environment automation
- Establish clear release gates, smoke suites, and risk-based regression standards
- Help evolve our quality systems so Paragon can deploy dozens of times per day with high confidence
- Work with embedded QA engineers to improve consistency in test planning, test case design, bug reporting, release validation, and automation priorities
- Coach teams on what quality ownership should look like for new features so automation is built in rather than added later
- Drive improvements in test reliability, flake reduction, coverage quality, and release confidence
- Partner with platform and SRE on environment stability, deploy verification, rollback confidence, and post-release checks
- Improve the way we triage escaped defects and use them to strengthen the right layer of coverage
- Help shape a quality operating model where QA is focused on high-leverage work rather than acting as a bottleneck for every release
- Act as a player-coach when needed by reviewing test plans, contributing to automation strategy, and jumping into important quality problems directly
Requirements:
- Significant experience leading quality strategy for complex SaaS or infrastructure-style products
- Strong experience across manual testing, test automation, regression strategy, release validation, and risk-based testing
- Experience building or improving automated test coverage in collaboration with engineering teams
- Deep understanding of the tradeoffs between unit, integration, API, end-to-end, and post-deploy testing
- Experience working in an embedded QA or cross-functional product team model
- Strong judgment around where human testing adds value and where it should be replaced by automation
- Experience improving release processes and reducing QA bottlenecks in a growing engineering organization
- Experience working in an environment with very high deployment frequency, or helping an organization build toward a model where teams can deploy dozens of times per day with high confidence
- Strong instincts around release safety, test gating, change risk, and how to keep main and staging healthy as deployment frequency increases
- Strong written and verbal communication skills
- Ability to influence engineers, managers, and cross-functional partners without relying on org hierarchy
- Comfort operating in a hands-on, ambiguous environment where you are helping define the function as you go.
Benefits:
- A brand new laptop and any additional equipment you need to do your best work
- Top-of-the-line health, dental, and vision insurance
- Paid, gender-neutral parental leave (including adoption and foster placement)
- Flexible working hours (we focus on outcomes, not time online)
- Unlimited PTO, with a minimum encouraged amount per year
- Annual team retreats
- Interview accommodations available upon request
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