Quality Assurance Pharmacy Technician
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Job Description
Quality Assurance Pharmacy Technician responsible for maintaining quality standards in pharmacy services. Collaborating with departments to drive continuous improvement initiatives within Evernorth Health Services.
Responsibilities:
- Assist in the development, implementation, and maintenance of the Quality Management System (QMS) for pharmacy services
- Conduct routine and targeted internal audits of pharmacy processes, documentation, and product quality
- Collect, analyze, and trend quality data
- Prepare regular quality reports for management review
- Assist in developing and delivering training programs to pharmacy staff
- Ensure all quality-related documentation is accurate, complete, current, and properly maintained
- Proactively identify opportunities for process optimization and efficiency enhancements
Requirements:
- High school Diploma or equivalent
- 3+ years of pharmacy technician experience preferred
- 2+ years of home infusion experience preferred
- 3+ years of experience in a quality assurance, quality control, or highly regulated environment, preferably within a pharmacy, healthcare, or pharmaceutical manufacturing setting
- Knowledge of quality assurance principles, methodologies, and tools
- Familiarity with relevant regulatory requirements (e.g., USP /, Joint Commission, CMS, HIPAA, state Board of Pharmacy) is highly desirable
- Strong analytical and problem-solving skills, with a keen eye for detail
- Proficient in data collection, analysis, and reporting
- Advanced proficiency in Microsoft 365 and the Power Platform (SharePoint, Power BI, Power Automate)
- Strong written and verbal communication skills
- Ability to work independently and collaboratively in a team environment
- Strong organizational skills and the ability to manage multiple tasks effectively
Benefits:
- Health-related benefits including medical, vision, and dental
- Wellness and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
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