Quality Management Analyst 3
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Job Description
Quality Management Analyst improving performance measures for healthcare services at University of Miami. Analyzing data and liaising with vendors to enhance operational quality and safety metrics.
Responsibilities:
- Performs measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives.
- Provides performance indicator reports and benchmark narratives for performance improvement.
- Monitors quality performance, outcomes and/or safety metrics to make recommendations for targeted process improvement projects.
- Prepares overviews and interpretation of reports; and following up on assigned action items for various projects, meetings, and committees.
- Assists with training departmental Quality champions governmental program requirements.
- Performs problem analysis for strategic planning initiatives.
- Solves data integrity issues as they arise, and monitor the addition of new data, analytics and reporting systems.
- Interprets and translates data for senior management to clearly understand analysis and use it for meaningful decision-making, and strategic planning purposes for the enterprise.
- Acts as a liaison with third-party vendors of specialized business intelligence or database products, geographic information systems, and data mining software.
- Contacts regulatory agencies to research and clarify program rules.
- Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current.
- Assists with preparation of audit responses related to governmental program submissions prior to submission to third party; and positively collaborates with UMIT and HII.
- Serves as a reliable resource to hospital staff, physicians, and patients on matters related to data analysis.
- Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Requirements:
- Minimum Bachelor’s Degree in Business, Healthcare, Engineering, Technology, or related area
- Proficiency with Microsoft Office Suite programs, Excel, PowerPoint, Word
- Six Sigma Yellow Belt, Lean Certification, Project Management Professional certification, Change Management certification, or related certificate desired
- Minimum 3 years relative experience in healthcare setting, preferably in a large academic medical center
- Ability to maintain effective interpersonal relationships
- Ability to communicate effectively in both oral and written form
- Skill in collecting, organizing, and analyzing data
- Ability to recognize, analyze, and solve a variety of problems.
- Proficiency in computer software (i.e., Microsoft Office)
Benefits:
- medical
- dental
- tuition remission
- competitive salaries
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