Qualtrics Consultant (Mid-Level/Senior)
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Job Description
Consultor Qualtrics implementando pesquisas, painéis e relatórios de Employee Experience na SEIDOR. Integrando soluções ao SAP SuccessFactors e apoiando decisões baseadas em feedback.
Responsibilities:
- Understand client needs and transform feedback into insights that support decisions and improvement initiatives throughout the employee journey
- Gather business requirements and translate client objectives into Employee Experience solutions using Qualtrics
- Implement, configure, and manage the Qualtrics platform, including surveys, questionnaires, distribution workflows, dashboards, and customized reports
- Structure listening initiatives at different stages of the employee journey, including hiring, onboarding, development, and offboarding
- Conduct organizational climate and engagement surveys
- Analyze results, identify trends, and present recommendations for defining and monitoring action plans
- Apply Qualtrics solutions in the SAP SuccessFactors context, aligning functional and integration requirements with the relevant teams
- Lead requirements-gathering, validation, and solution-presentation meetings with clients and multidisciplinary teams
- Prepare documentation, guide users, and provide functional training and support
- Follow best practices for access management and response confidentiality
Requirements:
- Demonstrated experience with Qualtrics, with at least 3 years in implementation, configuration, or support projects
- Level of autonomy appropriate for a mid-level or senior professional
- Knowledge of Employee Experience, including the employee journey, continuous listening, organizational climate, engagement, and translating feedback into improvement actions
- Knowledge of HR processes in SAP SuccessFactors
- Ability to identify opportunities to apply Qualtrics in the SAP SuccessFactors context
- Experience creating questionnaires, defining audiences, configuring surveys, and building dashboards and reports
- Analytical ability to interpret data and communicate conclusions and recommendations clearly
- Strong written and verbal communication, organization, and the ability to lead activities with clients and multidisciplinary teams
- Ability to manage multiple demands and projects simultaneously, with attention to deadlines and quality of deliverables
- Advanced English is a plus
- Experience in Employee Experience projects involving Qualtrics integrated with SAP SuccessFactors is a plus
- Functional knowledge of other SAP SuccessFactors modules is a plus
Benefits:
- Equal opportunities for all
- Support for professional growth
- An environment that respects employees’ needs
- An inclusive organization that values diversity
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