Regional Manager – Summer Work and Travel
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Job Description
Regional Manager leading host sales, participant placements, and community support for CIEE's nonprofit international exchange programs. Coaching regional teams and growing host relationships in Mackinac, Michigan.
Responsibilities:
- Lead an on-the-ground team focused on placement growth and support of hosts, participants, and community members
- Drive host employer job sales resulting in multi-program placements
- Secure host families for Summer Work and Travel participants
- Create and deploy community events that provide value to hosts
- Manage a team selling to new hosts, renewing and growing existing host relationships, and sourcing host families
- Set individualized sales goals and pipeline targets
- Coach team members to exceed seasonal goals
- Develop outreach strategies to engage new hosts and renew existing relationships
- Provide account management to host accounts and build long-term relationships
- Track and report sales and placement results, rapidly adjusting tactics
- Consult with hosts on hiring strategies and provide guidance to maximize placement results
- Work cross-functionally with compliance, participant services, and other internal teams
- Ensure a high-quality stakeholder experience through proactive communication and support, measured by NPS results
Requirements:
- Bachelor's degree required
- Minimum 5 - 7 years of previous sales success required, B2B and human capital solutions preferred
- Minimum 3-5 years of people management experience preferred
- Ability to draw conclusions and create strategy based on metrics
- Strong verbal and written communication skills required
- Strong organizational skills with attention to detail required
- Proactive and preference for working in a fast-paced environment
- Ability to work with remote field staff
- Ability to investigate and analyze information to draw conclusions and solve problems efficiently
- Energetic, personable, goal, and team-oriented
- Tolerance for ambiguity and a sense of humor
- Technology proficiency required — experience with Salesforce, Microsoft Suite, Teams, preferred
- Innovative, creative, and flexible to a changing environment
- A passion for CIEE's mission and global exchange
- Background check, reference check, and education and employment verification as conditions of employment
- Candidates must be located in Mackinac, Michigan, MI, US
Benefits:
- Paid time off and Parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term & Long-term Disability
- 6 floating Fridays (based on our eligibility rules)
- CIEE Study Abroad Programs
- 403(b) Retirement Plan with employer contribution
- Insurance Coverage (life, travel, medical, dental and vision)
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
- Competitive total rewards package
- Benefits that increase total compensation by up to 25%
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