Regional Manager – Summer Work and Travel
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Job Description
Regional Manager leading CIEE’s host-placement sales team for international Summer Work and Travel exchanges. Coaching staff, growing employer relationships, and improving participant placements.
Responsibilities:
- Lead an on-the-ground team focused on placement growth and support of hosts, participants, and community members
- Manage sales to new hosts, renew and grow existing host relationships, and source host families within a defined territory
- Set individualized sales goals and pipeline targets and coach team members to exceed seasonal goals
- Create outreach strategies to engage new hosts and renew relationships
- Develop and deploy host-centric community events to provide value and maximize sales
- Provide account management to host accounts by building relationships, ensuring commitments are met, and identifying growth and retention opportunities
- Track and report sales and placement results, rapidly adjusting tactics
- Consult with hosts on hiring strategies and provide guidance to maximize placement results
- Work cross-functionally with compliance, participant services, and internal teams to ensure host satisfaction and program quality
- Ensure a high-quality stakeholder experience through proactive communication and support, measured by NPS results
Requirements:
- Bachelor's degree required
- Minimum 5–7 years of previous sales success required; B2B and human capital solutions preferred
- Minimum 3–5 years of people management experience preferred
- Ability to draw conclusions and create strategy based on metrics
- Strong verbal and written communication skills required
- Strong organizational skills with attention to detail required
- Proactive and preference for working in a fast-paced environment
- Ability to work with remote field staff
- Ability to investigate and analyze information to draw conclusions and solve problems efficiently
- Energetic, personable, goal- and team-oriented
- Tolerance for ambiguity and a sense of humor
- Technology proficiency required; experience with Salesforce, Microsoft Suite, and Teams preferred
- Innovative, creative, and flexible in a changing environment
- Passion for CIEE's mission and global exchange
- Background check, reference check, and education and employment verification as conditions of employment
Benefits:
- Paid time off and parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term and long-term disability
- 6 floating Fridays (based on eligibility rules)
- CIEE Study Abroad Programs
- 403(b) Retirement Plan with employer contribution
- Insurance coverage: life, travel, medical, dental and vision
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness
- Competitive total rewards package with benefits increasing total compensation by up to 25%
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