Regional Medical Director – 24/7 Care
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Job Description
Regional Medical Director leading provider quality, clinical support, and performance across Teladoc Health’s virtual care operations. Mentoring clinicians and driving quality improvement for patients and providers.
Responsibilities:
- Support the implementation and direction of policies and procedures
- Ensure exceptional medical quality and service is delivered to patients
- Lead creation of an employed model supporting provider needs, process innovation, and provider mentoring
- Serve as the “voice of the provider”
- Increase provider satisfaction and accountability
- Increase provider support
- Drive continuous clinical and service improvement
- Maintain accountability for all W2 and 1099 providers in the region/product area
- Manage KPIs and quality measures in the region/product area
- Engage with all W2 providers
- Conduct monthly meetings and communications
- Track individual metrics
- Enable support and improvement plans
- Mentor and coach new hires
- Support multiple license-type providers
- Provide clinical consultation
- Resolve conflicts
- Ensure compliance with new initiatives
- Supervise staff
Requirements:
- Medical Degree with current/continuous board certification required
- Current Board Certification required
- Minimum of 5 years clinical experience required
- Minimum of 3 years as a clinical leader with gradually increasing levels of leadership experience required
- Experience preferably in a multi-specialty fast-paced environment
- Critical thinking skills and decisive judgement
- Ability to manage multiple administrative and clinical responsibilities efficiently and effectively
- Excellent oral and written communication skills
- Ability to function in a fast-paced environment and meet deadlines
- Passion for clinical excellence and professional integrity
- Ability to collaborate positively with clinicians and non-clinicians
- Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future
Benefits:
- Performance bonus
- RSUs
- Flexible Vacation Policy
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually
- Inclusive benefits program for employees and families
- Career growth opportunities
- Professional development and mentoring opportunities
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