Sales Engineer – AI Security Operations
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Job Description
Sales Engineer guiding enterprise and MSSP evaluations of Conifers’ AI-powered SOC platform. Leading discovery, demonstrations, proofs of value, integrations, and technical validation.
Responsibilities:
- Own technical discovery of the customer’s security environment, operational challenges, stakeholders, and decision criteria
- Partner with Account Executives to build an evaluation plan and maintain technical momentum throughout the sales cycle
- Deliver tailored demonstrations connecting Conifers’ capabilities to customer workflows and priorities
- Lead proofs of value with clear scope, measurable success criteria, timelines, and responsibilities
- Guide integrations and troubleshoot permissions, APIs, data availability, and configuration issues during evaluations
- Review investigation results with analysts and security leaders, explaining evidence, conclusions, and remaining gaps
- Turn evaluation findings into a clear technical and business case, address objections, and communicate results to decision-makers
- Coordinate technical questionnaires and security reviews, bringing in internal specialists when needed
- Provide customer feedback to Product and Engineering and improve reusable demos, guides, and evaluation materials
- Maintain trusted technical relationships after the sale with onboarding and support teams
Requirements:
- Background combining hands-on cybersecurity work with customer-facing technical responsibility, often representing 4 or more years of relevant experience
- Experience leading customer demonstrations, technical workshops, or proofs of concept, with clear examples of ownership and results
- Practical understanding of alert triage, investigation, escalation, and incident response
- Hands-on depth in at least one major SIEM, EDR/XDR, SOAR, or comparable security platform, with ability to learn unfamiliar tools
- Comfort troubleshooting REST APIs, JSON, authentication, permissions, and data flow
- Ability to explain technical findings clearly to practitioners, SOC managers, and business stakeholders
- Good judgment about evidence, uncertainty, and when to involve a specialist
- Discipline to manage customer commitments, document decisions, and keep multiple evaluations moving
- Curiosity about AI and practical interest in applying it responsibly to security operations
- Experience working in an MSSP or MDR environment, moving from security operations, implementation, or technical account management into presales, writing Python/PowerShell/Bash scripts, building security automation/integrations/technical demonstrations, or using and validating AI tools would help
Benefits:
- Equal opportunity employer
- Diversity-valuing workplace
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