Sales Engineer – Unmanned Systems
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Job Description
Sales Engineer supporting unmanned systems sales for Silvus Technologies’ tactical radio and mesh networking products. Providing demonstrations, customer training, field troubleshooting, and technical feedback.
Responsibilities:
- Provide pre- and post-sales technical support, including system planning, customer training, and system optimization
- Become an expert on Silvus radio and networking solutions and their advantages over competing technologies
- Prepare and conduct product demonstrations for customer visits and equipment evaluations
- Visit customer sites to provide technical support and deliver training
- Troubleshoot failures and abnormal situations in the field
- Collect and analyze field failures and abnormalities and provide feedback to the development team
- Help Design Engineers reproduce and troubleshoot problems
- Participate in resource allocation and hardware maintenance supporting sales and business development activities
- Help drive future product development
- Travel frequently for meetings, events, and demonstrations
- Perform other related duties
Requirements:
- Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; or High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers
- Willingness to travel and work at customer sites
- Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire
- Must be a U.S. Citizen due to clients under U.S. government contracts
- Successful clearance of a background check and drug test
- Familiarity with Linux
- Proficiency with TCP/IP protocol and networking
- Experience with operating and testing IP radios/modems
- Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies
- Proficiency with programming languages such as C/C++
- Excellent organization skills and attention to detail
- Demonstrated written and verbal communication skills
- Ability to lift equipment up to 50 lbs.
- Travel requirements of 50–75%
Benefits:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- 100% remote work depending on location
- Commissions
- Relocation Provided: None
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