Automation Sales Engineer
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Job Description
Automation Sales Engineer developing customer portfolios for Festo Vietnam’s industrial automation solutions. Driving virtual consultative sales, contract negotiations, and profitable account growth.
Responsibilities:
- Develop assigned customer portfolio from acquisition through retention
- Achieve sales turnover, profitable growth, market-share, share-of-wallet, customer-satisfaction, and TCO targets
- Establish and maintain excellent customer relationships through regular virtual visits via video, telephone, and email
- Build trust and understand customers’ profiles, applications, needs, requirements, decision makers, and influencers
- Assess customer needs and present product/service features and benefits
- Achieve milestone targets with customers
- Maintain accurate and up-to-date customer data in Festo information systems
- Engage in contract renewals, price negotiations, and volume discounts
- Report relevant activities and developments for customer groups
- Create action plans and proactive KPI/target plans with the direct manager
- Coordinate internal resources through team selling to win additional business
- Identify customer trends, transfer information to the company, and support market development
- Identify additional business opportunities
- Represent the brand at customer contacts and maintain written and personal contact with customers and prospects
- Negotiate relevant customer contracts
- Coordinate with Sales, Technical Service, and Service Hub teams on customer needs and interdepartmental issues
- Perform assigned tasks as needed
Requirements:
- Bachelor's degree or higher in Automation, Electrical, Mechatronics Engineering
- Minimum 5 years in sales with industrial automation or relevant business
- Good English communication
- Good computer skills, including Microsoft Office and internal sales platforms
- Strong performance and problem-solving orientation
- Openness and flexibility
- Customer-oriented and analytically strong
- Ability to work under pressure
- Pro-active attitude
- Ability to work independently and in a team
- Highly organized, including in a scale-up environment
- Result-driven and self-motivated
- Entrepreneurial spirit
- Strong negotiation and communication skills
- Engineering/technical products background and/or first sales experience
- Experience handling customers directly, ideally in a virtual/digital environment
- Ideally experience in the pneumatic/electrical product industry
- Own car and driving license
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