Sales Specialist, F&V
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Job Description
Sales Specialist managing customer relationships and achieving commercial targets for organic ingredients company. Focused on customer specification requirements and sales execution with ERP systems.
Responsibilities:
- Responsible for understanding customer specification requirements and that it is clearly communicated with the Trade team as well as the Quality Assurance team.
- Responsible for achieving commercial targets with the designated customer base.
- Selling through a full portfolio of ingredients to the existing customer base through relationship building, ingredient and market knowledge, and effective contract negotiations.
- Responsible for accuracy and timeliness of contract book execution (customer pulls against contracts)
- Determine customer-specific pricing strategy where appropriate.
- Managing accurate CRM system data in the ERP systems and offline databases
- Setting up customers and vendors in the ERP system
- Entry of sales contracts in the ERP system
- Using ERP system to manage customer contract balances and review inventory positions.
- Assuring optimal customer satisfaction
- Help oversee customers receive required shipments and paperwork in a timely manner.
- Assure proactive follow-up on any complaints/claims received, and oversee timely response and resolution with customers. (incl. credit/debit/payment holds)
- Overseeing credit limits of customers and assuring that released orders are sufficiently covered and assisting AR in collections when needed.
Requirements:
- BS in Business Management, Marketing, International Trade, or Agriculture.
- 3-5 years in commercial environment is preferred
- Responsible for a portfolio of customers, working independently, interaction with customers has a direct impact on customer relationships.
- Good knowledge of business processes related to own, discipline proactively anticipates developments
- Tactical Works under general supervision are able to work without supervision for periods of time.
- Notices bottlenecks, suggests solutions, and attunes with senior colleagues when needed.
- Focus on supporting more than one commercial/production business processes
Benefits:
- 11 paid holidays
- 401(K) matching
- Comprehensive health insurance
- Employee Assistance Program
- Life Insurance
- Educational Assistance
- Paid Maternity Leave
- Volunteering Paid Time Off
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