School Operations Manager
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Job Description
School Operations Manager overseeing operations for Washington’s tuition-free online K-12 public school. Supervising teams, managing compliance, records, testing, attendance, and operational procedures.
Responsibilities:
- Supervise all school operations team members
- Design and implement processes and procedures for daily operations of a statewide online school
- Oversee student records, local and state testing, attendance and truancy tracking and follow-up, office and facilities management
- Resolve and manage escalated needs for staff, students, and families across school procedures, technology systems, and materials
- Liaise between school team members and the larger Accel team to identify operational needs and align school-level procedures with organizational goals
- Serve as a member of the school leadership team
- Collaborate with school administrators to develop, document, and electronically archive operational procedures and workflows
- Audit procedures and identify opportunities to streamline and improve
- Monitor Department of Education and sponsor policies, compliance items, and state educational laws
- Manage student information in accordance with state and federal law
- Coordinate communication with external vendors as needed
- Perform other assigned duties
Requirements:
- Bachelor’s Degree Required; Masters Degree Preferred
- Proficiency in Microsoft Office and Google Suite Products
- Strong spreadsheet skills, including basic and intermediate formulas and functions
- Prior experience managing law and regulation compliance
- Prior experience creating and documenting procedures and workflows
- Ability to handle confidential information responsibly and maintain confidentiality
- Reliable, dependable, and trustworthy work ethic
- Ability to manage difficult or emotional client situations
- Ability to make sound judgments after gathering available information
- Mature attitude and insight into matters affecting department, self, and/or company welfare
- Demonstrated leadership and management ability
- Excellent written and oral communication skills
- Ability to work under pressure, prioritize, execute tasks, and consistently meet deadlines
- Customer service orientation
- Ability to learn new technologies and acquire new skills through independent study and professional training
- Ability to work independently and contribute to a team
- Understanding and ability to manage confidential information
- Ability to lift 25 lbs
- Ability to pass federal and state criminal background checks
- Eligibility open to residents of Washington
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term disability insurance
- Short-term disability insurance
- 10 paid holidays annually
- Paid Time Off covering sick, vacation, and personal absences
- Choice of 4 health insurance plans, including co-pay and High Deductible Health Plans
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