Scrum Master
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Job Description
Scrum Master enabling successful delivery of healthcare technology solutions. Partnering with cross-functional teams to drive Agile practices and enhance claims operations.
Responsibilities:
- Enable successful delivery of business and technology solutions within the health insurance domain
- Act as servant leader and agile coach for Scrum team(s)
- Apply Agile values, principles, and practices to manage work across sprints
- Coach and mentor team members and stakeholders on Agile best practices
- Facilitate core Agile ceremonies (sprint planning, daily stand-ups, etc.)
- Partner closely with Product Owners for backlog readiness and planning
- Track and manage delivery progress using Agile tools
- Proactively identify and manage risks and dependencies impacting delivery
- Prepare and present status updates for stakeholders and leadership
- Ensure compliance with enterprise governance and operational standards.
- Track and manage project and program-level deliverables and timelines.
Requirements:
- Bachelor’s degree or higher strongly preferred or equivalent work experience required
- 3+ years of experience as a Scrum Master, Agile Project Manager, or similar delivery leadership role
- Agile and/or Scrum Master certification (CSM, PSM, SAFe, or equivalent) preferred
- Experience supporting health insurance, medical claims, payment integrity, or related healthcare business domains strongly preferred
- Demonstrated experience delivering automation, technology modernization, or software solutions in complex operational environments
- Hands-on experience using Agile delivery tools (e.g., Jira) to manage sprint-based and hybrid delivery models
- Strong working knowledge of Agile methodologies, principles, and frameworks (Scrum, Kanban)
- Ability to flex between Scrum Master and traditional project management responsibilities as delivery needs require.
- Strong technical and business acumen with the ability to translate business needs into technical outcomes and explain technical solutions to non-technical audiences.
- Proven experience managing risks, dependencies, and competing priorities across teams.
- Excellent communication, facilitation, and presentation skills.
- Strong analytical and problem-solving skills with a focus on continuous improvement.
Benefits:
- medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
- participation in an annual bonus plan
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