Senior Aternity Administrator
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Job Description
Senior Aternity Engineer managing Aternity platform to monitor end-user device performance for a government agency. Collaborating to reach operational efficiency and resolving performance incidents.
Responsibilities:
- Proactively track the health of applications and Windows/Mac endpoints
- Install, configure, and maintain Aternity agents and servers to ensure accurate metric collection
- Utilize Aternity dashboards to analyze user experience, identify bottlenecks, and generate reports on KPIs
- Investigate performance issues, identify root causes, and collaborate with support teams to resolve issues
- Create custom business process flows and monitor end-user activity
Requirements:
- Bachelor’s of Science degree or equivalent
- 5+ years with Aternity or similar end-user device performance monitoring tools
- 10 years overall IT experience
- Proficiency with the Aternity platform building custom dashboards and monitoring solutions for end-user devices
- Knowledge of upgrade process and patching is essential
- Knowledge of API integrations, Active Directory, and Group Policy
- Knowledge of PowerShell, Python, or similar languages for automation
- Familiar with ServiceNow and how it integrates with Aternity, SQL, and Tableau
- Must be eligible to obtain DHS Suitability clearance
Benefits:
- outstanding compensation and benefits plan
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