Senior Business Analyst
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Job Description
Senior Business Analyst at CI&T leading business process discovery for a beverage industry leader. Collaborating on global platform harmonization across Brazil and Mexico.
Responsibilities:
- Business Rules Mapping: Thoroughly document current business rules required for operations and ensure feature parity between legacy platforms and the future state.
- Stakeholder Interface: Lead interviews and workshops with Subject Matter Experts (SMEs) and stakeholders to validate AI-driven findings and capture pain points and future requirements.
- Fit-Gap Analysis: Identify differences between current capabilities and future needs, collaborating on the creation of the feature map.
- Strategic Collaboration: Work closely with the Senior Product Manager to define the roadmap and feature prioritization plan.
- Process Validation: Create interview scripts and document user flows to ensure institutional knowledge is preserved and harmonized across markets.
Requirements:
- B2B E-commerce Expertise: Solid knowledge of B2B sales processes, including ordering, pricing, promotions, and logistics.
- Facilitation Skills: Proven experience in conducting workshops and interviews with stakeholders across different regions.
- Agile Mindset: Comfortable working within Agile/Scrum frameworks with rapid delivery cycles (1-week sprints).
- Analytical Capability: Ability to work with AI-extracted data and transform it into structured business requirements.
- Languages: Fluency in English is mandatory. Proficiency in Spanish is a significant differentiator for the Mexico workstream.
Benefits:
- Premium Healthcare
- Meal voucher
- Maternity and Parental leaves
- Mobile services subsidy
- Sick pay-Life insurance
- CI&T University
- Colombian Holidays
- Paid Vacations
- And many others.
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