Senior Business Analyst – Lead to Cash
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Job Description
Senior Salesforce Business Analyst responsible for improving Lead-to-Cash processes within Bullhorn's Salesforce platform. Collaborating with stakeholders and technical teams to align Salesforce solutions with business needs.
Responsibilities:
- Improve Bullhorn’s Lead-to-Cash business processes within our Enterprise Salesforce platform
- Serve as a key liaison between business stakeholders and technical teams
- Document requirements for enterprise level business system solutions
- Facilitate discovery sessions to gather functional and non-functional requirements
- Create test plans and coordinate user acceptance testing (UAT)
- Collaborate with Project Manager on enterprise projects and operational enhancements to Salesforce platforms
Requirements:
- 5+ years of demonstrated business analysis experience
- Experience with Salesforce Lead-to-Cash projects
- Experience solutioning/designing data integrations and transformations across SaaS systems
- 3+ years Experience with Salesforce CPQ and Zuora Finance System or similar applications
- Working knowledge of implementing Lead-to-Cash processes
- Experience in process redesign for Sales, Marketing, and Finance/Billing processes
- Confident eliciting requirements and facilitating discovery discussions
- Fundamental understanding of data systems and relational databases
- Salesforce System Admin Certification and/or Salesforce Business Analyst Certification preferred
Benefits:
- Health insurance
- 401(k)
- 401(k) Match
- Unlimited Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Lucrative Employee Referral Program
- Company-wide mentor program
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