Senior Communications Lead
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Job Description
Design and lead communications for a high profile Capita Public Service programme implementation. Establish confidence and support successful transition under stakeholder scrutiny.
Responsibilities:
- Develop and own a comprehensive programme communications and engagement strategy covering implementation, transition, go‑live and live service phases.
- Ensure communications activity supports programme delivery, assurance and risk management.
- Set the strategic direction, tone and professional standards for communications across the programme.
- Act as trusted communications adviser to programme leadership and senior Capita stakeholders.
- Build and sustain effective working relationships with senior Government stakeholders, including experienced client‑side communications leads.
- Represent Capita credibly and confidently in high‑scrutiny environments.
- Lead delivery of communications activity across: TUPE and workforce transition service integration and mobilisation phased onboarding of departments and arm’s‑length bodies complex service go‑lives external reputation, media and issues management
Requirements:
- Significant experience leading communications for large-scale transformation, implementation or complex programmes.
- Proven experience operating credibly with senior public-sector or regulated-environment stakeholders.
- Track record of developing and delivering communications strategies in high-scrutiny environments.
- Hands-on experience across implementation, transition and go-live phases.
- Experience building or leading communications capability within a programme or change environment.
- Desirable Experience working within or alongside formal change methodologies.
- Central Government, shared services or large-scale service transformation experience.
- Experience of TUPE, workforce transition or service migration communications.
Benefits:
- A competitive basic salary
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
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