Senior Customer Business Manager
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Job Description
Senior customer business manager leading Glanbia Performance Nutrition's Target partnership. Driving profitable growth, e-commerce acceleration, forecasting, and cross-functional sales execution.
Responsibilities:
- Build and grow a strategic partnership with Target to align on mutual customer and business objectives
- Develop and execute short- and long-term growth strategies at Target
- Deliver revenue, profit, and category expansion goals
- Lead revenue budget planning and forecasting for Target
- Own Target customer trade budget and manage customer growth and profitability targets
- Drive acceleration of Target's online business through digital shelf management, content and search optimization, ratings and reviews, and online visibility
- Lead a high-performing Target sales team
- Partner with supply chain on supply chain operations, demand forecasting, and in-stock rates at Target
- Foster relationships with Target decision-makers and provide insights into Target's priorities and strategic direction
- Collaborate cross-functionally with Category Management, Trade Marketing, Brand Marketing, Customer Strategy, Supply Chain, Demand Planning, and Sales Finance
- Provide regular business updates and reporting to key stakeholders
- Execute strategic planning, market analysis, forecast management, trade management, and cross-functional collaboration to drive profitable growth and market share for Glanbia Performance Nutrition
- Build and grow commercial relationships with Target partners to position GPN as a nutrition and wellness partner
Requirements:
- 8 or more years of Target experience selling into and/or supporting the Target business in the CPG industry
- Proficiency with customer and syndicated data tools (IRI, Circana, Nielsen, etc)
- Strong Microsoft Office skills (PowerPoint, Excel, Word)
- Digital/Omni skills, including understanding the role and analytics of econtent, digital media, etc.
- Knowledge of Target Systems Expertise (POL, ItemHub, BPD, etc.) (preferred)
- Understanding of P&L and the impacts basic decision-making can have on P&L (preferred)
- Ability to influence in a cross-functional matrixed organization (preferred)
Benefits:
- Staff discounts
- Generous family leave policy
- Health and dental plan
- 401K
- Competitive compensation package
- Career development opportunities
- Continuous learning through an on-demand learning platform
- Car allowance
- Annual bonus
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