Senior Defense Analyst
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Job Description
Senior Defense Analyst leading fraud prevention strategies at Member Access Processing (MAP). Collaborating with clients to mitigate fraud risks and enhance payment solutions.
Responsibilities:
- Leverage internal and third-party tools to detect and analyze fraudulent activities across multiple channels, ensuring timely and effective mitigation of significant findings.
- Analyze available datasets to identify trends and patterns, detect anomalies, and implement rule strategies to mitigate future fraud losses.
- Transform data into actionable information for decision makers to minimize cardholder and portfolio impact through MAP developed alerting or Visa DPS fraud tools.
- Support MAP Defense data standards and offer recommendations for current and future needs.
- Develop and deliver high quality actionable Defense Intelligence products based on all source data.
- Demonstrate understanding of the impact of analytics solutions and data on MAP business operations and develop plans accordingly.
- Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, and financial information.
- Utilize Visa Data Manager’s data, analytic capabilities and industry expertise to develop and implement fraud rules on behalf of MAP clients.
- Provide on call rural consultation support to MAP clients.
- Provide monthly fraud performance review to MAP clients.
- Develop and continuously improve processes for evaluating our clients’ fraud and dispute experience.
Requirements:
- Bachelor’s degree in computer science, computer engineering, cybersecurity, or related discipline preferred.
- Ability to work independently, solve problems, and effectively communicate with clients, vendors, and staff.
- Intermediate Excel and Power Point skills required.
- Working knowledge of Power BI Pro dashboards and User Acceptance Testing.
- Proficient understanding and knowledge of financial service industry, preferably credit unions and payments industry.
- Familiarity with Visa DPS products and applications preferred.
- Proven ability to translate business/customer questions and problems into working hypothesis.
- Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids; ability to communicate effectively with both technical and nontechnical audiences.
- Analytical professional with a minimum of five (5) years of experience in Payments industry.
- Knowledge of transactions, system processing, transactions and overall transaction processing.
- Demonstrated self-starter with proven ability to execute work with minimal supervision.
- Ability to exercise discretion, maintain confidentiality of materials, and good judgment.
- Participate in a rotating, alternate weekend on-call schedule to provide fraud monitoring coverage, respond to alerts, and support time-sensitive fraud mitigation activities as part of a shared coverage model.
- Working knowledge of data and its impact on analysis or risk insights.
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