Senior Digital Learning, AI Content Developer

Posted 15hrs ago

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Job Description

Senior Digital Learning & AI Content Developer creating AI-powered videos, courses, and onboarding content. Building Resilinc’s Academy for enterprise supply-chain intelligence users.

Responsibilities:

  • Create and maintain short-form product videos, tutorials, walkthroughs, customer onboarding journeys, interactive learning modules, product-release education, role-based learning paths, certifications, assessments, internal enablement content, quick-reference guides, webinar content, event content, and AI-assisted multimedia assets
  • Turn complex technical concepts into concise, visually strong, easy-to-consume learning experiences for enterprise users
  • Use AI tools for research, content planning, script writing, storyboarding, summarization, translation, localization, voiceover, video editing, graphics, quiz generation, content repurposing, and knowledge extraction
  • Evaluate AI tools and workflows to shorten production cycles and improve content quality
  • Produce polished product videos, tutorials, demos, and learning assets
  • Apply AI-generated voice, captions, translation, animation, avatars, and visual effects where useful
  • Build reusable templates and production standards
  • Partner with Product, Services, Support, Engineering, Sales, and customer-facing teams
  • Extract knowledge from subject matter experts and convert technical discussions into customer-facing learning
  • Design structured onboarding experiences, role-based learning paths, and certification programs
  • Support customer adoption and product usage through digital enablement
  • Organize and maintain learning content within the Academy platform
  • Manage publishing, updates, versioning, and retirement of outdated content
  • Maintain content quality, branding, searchability, accessibility, and navigation
  • Track video and course engagement, completion rates, learning-path and certification progress, feedback, self-service usage, production time, content freshness, and usage
  • Use data to improve, replace, or retire content
  • Own the full content lifecycle from idea to published experience as a hands-on individual contributor

Requirements:

  • 5+ years of experience in digital learning, content development, customer education, enablement, instructional design, multimedia production, or related roles
  • Strong hands-on experience creating digital learning content
  • Strong experience using AI tools for content creation and productivity
  • Experience producing and editing professional video content
  • Strong writing, scripting, editing, and visual storytelling skills
  • Ability to simplify complex technical concepts for different audiences
  • Experience working directly with subject matter experts
  • Familiarity with LMS platforms and digital-learning technologies
  • Strong visual and content-design instincts
  • Ability to manage multiple content initiatives independently
  • High attention to detail and quality
  • Ability to operate with limited supervision in a fast-moving environment
  • Advanced experience with generative AI tools for writing, video, voice, translation, graphics, or learning content
  • Experience with AI video creation, synthetic voice, avatars, automated editing, or multimedia-generation tools
  • Experience building learning content for enterprise SaaS or technology products
  • Experience with AI, data, analytics, supply chain, risk, compliance, or enterprise software
  • Experience with rapid video-production workflows
  • Experience building certifications or role-based learning programs
  • Experience supporting global audiences and multilingual content
  • Experience using analytics to improve learning engagement
  • A portfolio demonstrating high-quality videos, tutorials, courses, or digital learning assets

Benefits:

  • Fully remote work arrangement
  • Opportunities to connect in person
  • Full-stack benefits for health, wealth and wellbeing
  • Technical growth opportunities
  • Collaborative, empowering culture
  • Opportunity to have a voice in shaping impactful technology