Senior Director – Customer Logistics, Freight Brokerage
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Job Description
Senior Director Customer Logistics managing P&L responsibilities and account growth within freight brokerage business unit. Building relationships and fostering innovation to drive operational success.
Responsibilities:
- responsible for the financials, profit and loss responsibility and sales and account growth within a geographical area
- lead our invoicing, auditing and payment function within our freight brokerage business unit
- build and maintain relationships with appropriate levels in the customer's organization
- represent Ryder in customer meetings and presentations to drive retention and growth
- support the sales process by participating in business development opportunities with new customers
- embrace the corporate vision, mission, philosophy and leads by example
- create a positive, innovative and results oriented environment
- manage the operation to ensure goals are achieved
- foster a culture of innovation and continuous improvement
- support the Group Director in the strategic development and management of the assigned objectives
- ensure the effective selection, placement, development and retention of talent to meet current and future business needs
- train, supervise and coach/mentor direct reports and management team
- forecast, plan, manage and ensure locations meet defined financial targets
- monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets
Requirements:
- Bachelor's degree in business, logistics, supply chain or related field or an additional two (2) related experience required
- Ten (10) years or more logistics/supply chain experience in multiple locations i.e. plants, warehouses, locations, transportation hubs, etc. required
- Five (5) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
- Five (5) years or more P&L responsibility including forecasting and managing financial targets required
- Six (6) years or more managing, leading and developing direct reports required
- Six (6) years or more managing large multi-level teams required
- Four (4) years or more managing customer relationship and interaction required
- Four (4) years or more managing customer KPIs required
- Three (3) years or more experience providing customer and senior level management presentations preferred
- Solid knowledge of Integrated Supply Chain Management and Components, distribution, sales and demonstrated knowledge of Profit and Loss (P&L) performance advanced required
- Distribution and carrier management knowledge advanced preferred
Benefits:
- comprehensive health and welfare benefits
- medical, prescription, dental, vision, life insurance and disability insurance options
- paid time off for vacation, illness, bereavement, family and parental leave
- tax-advantaged 401(k) retirement savings plan
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