Senior Director, North America Commercial Leader
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Job Description
Senior Director leading North America commercial strategy for Bio-Techne's RUO reagent division. Overseeing commercial performance across various product categories and driving growth priorities.
Responsibilities:
- Own North America RUO commercial performance across proteins, antibodies, small molecules, matrices, and custom services
- Drive consistent execution against AOP, STRAP, and multi-year growth priorities
- Design and scale a hybrid commercial model that blends:
- Account Managers (relationship ownership, portfolio breadth)
- Technical/Application Specialists (depth in cell therapy, organoids, immunology, spatial biology, etc.)
- Align coverage models to customer buying behavior (direct, distributor, digital, custom)
- Lead the evolution of role clarity, segmentation, incentives, KPIs, and operating cadence as part of the RSD transformation
- Partner with Marketing, Product Management, and Channel to shift from "selling products" to "winning workflows and applications"
- Ensure commercial teams are equipped to articulate scientific value, workflow fit, and customer outcomes, not just specifications
- Lead the Customer Alliance Management team to deepen and expand strategic customer relationships
- Partner with Cell Therapy BD and Stem Cell/Organoid BD teams to secure early-stage wins, seed future GMP demand, and enable lifecycle expansion
- Oversee LATAM distribution strategy to ensure alignment with North America priorities, coverage, and execution standards
- Provide commercial leadership and prioritization for Custom Services through the PMO
Requirements:
- Minimum Bachelor's Degree and 12+ years of relevant and progressive experience
- Senior commercial leadership experience in life sciences, biotech, or life science tools
- Demonstrated success leading multi-modal commercial organizations (field, inside, BD, strategic accounts)
- Strong understanding of RUO reagent markets and customer workflows
- Experience driving commercial transformation (new coverage models, segmentation, role clarity, incentives, operating cadence)
- Ability to translate scientific and technical complexity into clear commercial strategy
- Proven cross-functional leadership with Product, Marketing, R&D, Operations, and Finance
Benefits:
- medical, dental, vision, life insurance
- short-term disability, long-term disability insurance
- pet insurance
- legal and ID shield
- 401k plans
- employee stock purchase plan (ESPP)
- Health Saving Account (HSA)
- Flexible Spending Account (FSA)
- Dependent Care FSA
- mentorship
- promotional opportunities
- training and development
- tuition reimbursement
- internship programs
- paid time off
- paid holidays
- paid parental leave
- culture of caring and belonging
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