Senior Director, Practice Area Lead

Posted 12hrs ago

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Job Description

Senior Director for Advito leading client engagements in air and ground management. Responsible for driving success in client projects and developing team members.

Responsibilities:

  • Manage a global and cross functional multi-level team
  • Lead client engagements managing project to timelines, client expectations and resource budgets
  • Identify additional revenue opportunities in both current and future engagements
  • Work with Sales and Marketing to position and differentiate Advito's products and services in the market
  • Stay abreast of industry trends and technology product lines
  • Identify competitive threats and emerging problems and offer swift solutions to preserve the integrity of relationships
  • Maintain constructive relationships with account and travel managers and share trends/industry changes
  • Work closely with BCD Travel account managers, sales managers and supplier relations staff to support client base
  • Provide program and account management for clients and support sales efforts by pursuing cross-sell/upsell opportunities in an effort to expand business with current clients
  • Act as a point of escalation for all customer concerns
  • Drive improvements in tools and process initiatives
  • Engage in knowledge sharing and best practice sharing
  • Provide support for internal Advito projects

Requirements:

  • Extensive Travel Industry and consulting experience in mid to senior level management
  • Outstanding project management skills
  • In depth experience with airline industry
  • Demonstrated capability in overseeing numerous client relationships, adhering to deadlines, and delivering high-quality results
  • Outstanding verbal, written and presentation communication skills
  • Demonstrated ability to lead and work with diverse, cross functional international teams
  • Advanced analytical skills
  • Highly developed problem solving and decision making capabilities
  • Self-motivated and goal oriented
  • Advanced Excel, PowerPoint, Word and data visualization software skills required
  • Experience with generative and agentic AI is a plus

Benefits:

  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated